City Of Richmond Hill Water provides water for about 12,594 people living in the Richmond Hill and Bryan County areas. The Richmond Hill Water Department collects water from 4 deep wells pulling from the Floridan Aquifer, and delivers more than 1.4 million gallons of treated water daily. The Water Department is performing the maintenance of 102 miles of water main and one water tower. Also, it is performing meter reads, upgrading, and replacing water meters.

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Richmond Hill Drinking Water Quality

Consumer Confidence Water Quality Reports

Under the authority of the Safe Drinking Water Act, the EPA requires City Of Richmond Hill Water to assess local water quality each year and distribute a Consumer Confidence Water Quality Report. At WaterZen, we review these reports and make the information available, in a concise, straightforward, and easy-to-understand way. You can find CCR report on the City Of Richmond Hill Water website.

Contact City Of Richmond Hill Water Customer Service

Have a Question, Issue or Comment?

Main Customer Service

Physical Address:
40 Richard R. Davis Drive
P.O. Box 250
Richmond Hill, Georgia 31324

912-756-3345
utilitybilling@richmondhill-ga.gov

Emergency (24 hours - broken water main or pipeline, etc.)
912-756-3803

Pay Your City Of Richmond Hill Water Bill

Already have an account?

If you already have an account, you just need to login to the City Of Richmond Hill Water site. City Of Richmond Hill Water accepts credit cards, debit, and direct deposit. Click here to login.

Want to create a new account?

You can create a new account on the City Of Richmond Hill Water website. Once you create the account, you can setup payment with credit, debit, or direct deposit. Click here to create an account.

Want to pay without an account?

You can make a one-time payment without creating an account. You will need to have your credit or debit card in order to make the one time payment. Click here to make a one time payment.

How to Start Richmond Hill Water Service

Starting Your Service

When you move to a new home in Richmond Hill, you'll most likely already have running water, but you'll still need to set up water service with the City Of Richmond Hill Water. Luckily, Richmond Hill has made it pretty simple with the following online form. Starting service generally takes just two business days.

Click here to fill out a Start Service Form.

Stopping Your Service

When you move out of a home in Richmond Hill, you'll need to stop your water service with the City Of Richmond Hill Water, so you don't keep getting billed. Simply fill out the following online form. Stopping service normally takes just two business days.

Click here to fill out a Stop Service Form.

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