Franklin Drinking Water Quality

Consumer Confidence Water Quality Reports

Under the authority of the Safe Drinking Water Act, the EPA requires City Of Franklin Water to assess local water quality each year and distribute a Consumer Confidence Water Quality Report. At WaterZen, we review these reports and make the information available, in a concise, straightforward, and easy-to-understand way. You can find CCR report on the City Of Franklin Water website.

Contact City Of Franklin Water Customer Service

Have a Question, Issue or Comment?

Main Customer Service

Physical Address:
202 Baxter Dr.
Franklin, Ohio 45005

phone
Sinman@Franklinohio.Org

Emergency (24 hours - broken water main or pipeline, etc.)
937-746-5001

Pay Your City Of Franklin Water Bill

Already have an account?

If you already have an account, you just need to login to the City Of Franklin Water site. City Of Franklin Water accepts credit cards, debit, and direct deposit. Click here to login.

How to Start Franklin Water Service

Starting Your Service

When you move to a new home in Franklin, you'll most likely already have running water, but you'll still need to set up water service with the City Of Franklin Water. Luckily, Franklin has made it pretty simple with the following online form. Starting service generally takes just two business days.

Click here to fill out a Start Service Form.

Stopping Your Service

When you move out of a home in Franklin, you'll need to stop your water service with the City Of Franklin Water, so you don't keep getting billed. Simply fill out the following online form. Stopping service normally takes just two business days.

Click here to fill out a Stop Service Form.