Mentor has multiple water providers: Lake County Utilities, Aqua Ohio - Mentor District, and Painesville Water, view all. This page provides information about Lake County Utilities.

The Lake County Water West Sub-District, under the County Department of Utilities, provides water for about 78,379 residents living in the area of Painesville, Ohio. Established in 1840, the Lake County Water West Sub-District currently obtains its supply from two surface water sources: Lake Erie (specifically, the water off Titus Beach in Mentor, Ohio) and the Grand River.
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Painesville Drinking Water Quality

Consumer Confidence Water Quality Reports

Under the authority of the Safe Drinking Water Act, the EPA requires Lake County West Water Subdistrict to assess local water quality each year and distribute a Consumer Confidence Water Quality Report. At WaterZen, we review these reports and make the information available, in a concise, straightforward, and easy-to-understand way.

Lead Report (2020)

A

WaterZen Rating

Lead levels in the drinking water of some cities across the United States are too high, potentially creating public-health issues for the people living in those areas.

What about Lake County Utilities? How much lead is in your drinking water? And how do those levels compare to other cities in the state? We examined data from hundreds of cities across the nation to understand and grade your water quality.

As you can see, Lake County Utilities received the best-possible grade because the amounts of contaminants found in the water supply were better than the Public Health Goal and most other water providers we've analyzed.

Mentor has multiple water providers: Lake County Utilities, Aqua Ohio - Mentor District, and Painesville Water, view all. This page provides water quality information for Lake County Utilities.

Lead Report (2020)

A

WaterZen Rating

Lead levels in the drinking water of some cities across the United States are too high, potentially creating public-health issues for the people living in those areas.

What about Lake County Utilities? How much lead is in your drinking water? And how do those levels compare to other cities in the state? We examined data from hundreds of cities across the nation to understand and grade your water quality.

As you can see, Lake County Utilities received the best-possible grade because the amounts of contaminants found in the water supply were better than the Public Health Goal and most other water providers we've analyzed.

Mentor has multiple water providers: Lake County Utilities, Aqua Ohio - Mentor District, and Painesville Water, view all. This page provides water quality information for Lake County Utilities.

Contact Lake County West Water Subdistrict Customer Service

Have a Question, Issue or Comment?

Main Customer Service

Physical Address:
P.O. Box 8005
Painesville, Ohio 44077

440-350-2070
No email provided

Emergency (24 hours - broken water main or pipeline, etc.)
440-350-2155

Pay Your Lake County Utilities Bill

Already have an account?

If you already have an account, you just need to login to the Lake County Utilities site. Lake County Utilities accepts credit cards, debit, and direct deposit. Click here to login.

Want to create a new account?

You can create a new account on the Lake County Utilities website. Once you create the account, you can setup payment with credit, debit, or direct deposit. Click here to create an account.

Want to pay without an account?

You can make a one-time payment without creating an account. You will need to have your credit or debit card in order to make the one time payment. Click here to make a one time payment.

How to Start Mentor Water Service

Starting Your Service

When you move to a new home in Painesville, you'll most likely already have running water, but you'll still need to set up water service with the Lake County Utilities. Luckily, Mentor has made it pretty simple with the following online form. Starting service generally takes just two business days.

Click here to fill out a Start Service Form.

Stopping Your Service

When you move out of a home in Painesville, you'll need to stop your water service with the Lake County Utilities, so you don't keep getting billed. Simply fill out the following online form. Stopping service normally takes just two business days.

Click here to fill out a Stop Service Form.