Jackson has multiple water providers: Jackson County Water and Jackson Utilities. This page provides information about Jackson County Water.
The Jackson County Water Company, a public community water system under the County Department of Public Works, provides water for about 15,903 residents living in the area of Jackson, a city in and the county seat of Jackson County, Ohio. Established in 1817, the Jackson County Water Company System currently obtains its supply from a blend of sources, approximately 98% served by groundwater from wells drilled into the Teays River Aquifer. The remaining customers are served from water purchased from the following: the Scioto Water Inc. (which has as its source groundwater from Scioto River Valley Aquifer); and the Village of Oak Hill (which has as its source groundwater treated by the Jackson County Water Company and the Scioto Water Company.
Jackson Drinking Water Quality
Consumer Confidence Water Quality Reports
Under the authority of the Safe Drinking Water Act, the EPA requires Jackson County Water Company to assess local water quality each year and distribute a Consumer Confidence Water Quality Report. At WaterZen, we review these reports and make the information available, in a concise, straightforward, and easy-to-understand way.
Contact Jackson County Water Company Customer Service
Have a Question, Issue or Comment?
Main Customer Service
Physical Address:
124 West Huron Street
P.O. Box 309
Jackson, Ohio 45640
740-286-5929
No email provided. Please visit the contact form. https://www.jacksoncountywater.net/contact-us
Emergency (24 hours - broken water main or pipeline, etc.)
740-286-5929
Pay Your Jackson County Water Bill
Already have an account?
If you already have an account, you just need to login to the Jackson County Water site. Jackson County Water accepts credit cards, debit, and direct deposit. Click here to login.
Want to create a new account?
You can create a new account on the Jackson County Water website. Once you create the account, you can setup payment with credit, debit, or direct deposit. Click here to create an account.
Want to pay without an account?
You can make a one-time payment without creating an account. You will need to have your credit or debit card in order to make the one time payment. Click here to make a one time payment.
How to Start Jackson Water Service
Starting Your Service
When you move to a new home in Jackson, you'll most likely already have running water, but you'll still need to set up water service with the Jackson County Water. Luckily, Jackson has made it pretty simple with the following online form. Starting service generally takes just two business days.
Click here to fill out a Start Service Form.
Stopping Your Service
When you move out of a home in Jackson, you'll need to stop your water service with the Jackson County Water, so you don't keep getting billed. Simply fill out the following online form. Stopping service normally takes just two business days.
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