Mount Vernon has multiple water providers: Mount Vernon Water Department and Knox County Water. This page provides information about Mount Vernon Water Department.

The Mount Vernon Water Department provides water for about 18,071 residents living in the Mount Vernon area, Knox County, Ohio. The Mount Vernon Water Department collects water from wells located in the Mount Vernon wellfield and Riverside Park. The Department also receives water from a groundwater well located on the west side of the Kokosing River which draws from buried valley aquifer.

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Mount Vernon Drinking Water Quality

Consumer Confidence Water Quality Reports

Under the authority of the Safe Drinking Water Act, the EPA requires Mount Vernon Water Department to assess local water quality each year and distribute a Consumer Confidence Water Quality Report. At WaterZen, we review these reports and make the information available, in a concise, straightforward, and easy-to-understand way. You can find CCR report on the Mount Vernon Water Department website.

Contact Mount Vernon Water Department Customer Service

Have a Question, Issue or Comment?

Main Customer Service

Physical Address:
3 North Gay Street
Mount Vernon, Ohio 43050

740-393-9504
waterclkaccting@mountvernonohio.org

Emergency (24 hours - broken water main or pipeline, etc.)
740-393-9504

Pay Your Mount Vernon Water Department Bill

Already have an account?

If you already have an account, you just need to login to the Mount Vernon Water Department site. Mount Vernon Water Department accepts credit cards, debit, and direct deposit. Click here to login.

Want to create a new account?

You can create a new account on the Mount Vernon Water Department website. Once you create the account, you can setup payment with credit, debit, or direct deposit. Click here to create an account.

Want to pay without an account?

You can make a one-time payment without creating an account. You will need to have your credit or debit card in order to make the one time payment. Click here to make a one time payment.

How to Start Mount Vernon Water Service

Starting Your Service

When you move to a new home in Mount Vernon, you'll most likely already have running water, but you'll still need to set up water service with the Mount Vernon Water Department. Luckily, Mount Vernon has made it pretty simple with the following online form. Starting service generally takes just two business days.

Click here to fill out a Start Service Form.

Stopping Your Service

When you move out of a home in Mount Vernon, you'll need to stop your water service with the Mount Vernon Water Department, so you don't keep getting billed. Simply fill out the following online form. Stopping service normally takes just two business days.

Click here to fill out a Stop Service Form.