The City of New Carlisle Water, a public community water system under the City Department of Public Works, provides water to about 5,800 residents living in New Carlisle, Clark County, Ohio. Founded in 1810, the City of New Carlisle Water System currently obtains its supply from groundwater sources, primarily wells located north and east of the Water Treatment Plant at Main Street. 

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New Carlisle Drinking Water Quality

Consumer Confidence Water Quality Reports

Under the authority of the Safe Drinking Water Act, the EPA requires New Carlisle Water Department to assess local water quality each year and distribute a Consumer Confidence Water Quality Report. At WaterZen, we review these reports and make the information available, in a concise, straightforward, and easy-to-understand way. You can find CCR report on the New Carlisle Water Department website.

Contact New Carlisle Water Department Customer Service

Have a Question, Issue or Comment?

Main Customer Service

Physical Address:
318 S.Adams St
New Carlisle, Ohio 45344

phone
Rhoke@Newcarlisle.Net

Emergency (24 hours - broken water main or pipeline, etc.)
937-604-2101

Pay Your New Carlisle Water Department Bill

Already have an account?

If you already have an account, you just need to login to the New Carlisle Water Department site. New Carlisle Water Department accepts credit cards, debit, and direct deposit. Click here to login.

How to Start New Carlisle Water Service

Starting Your Service

When you move to a new home in New Carlisle, you'll most likely already have running water, but you'll still need to set up water service with the New Carlisle Water Department. Luckily, New Carlisle has made it pretty simple with the following online form. Starting service generally takes just two business days.

Click here to fill out a Start Service Form.

Stopping Your Service

When you move out of a home in New Carlisle, you'll need to stop your water service with the New Carlisle Water Department, so you don't keep getting billed. Simply fill out the following online form. Stopping service normally takes just two business days.

Click here to fill out a Stop Service Form.