The City of Ontario provides water services to about 6,656 residents in the Ontario area of Richland County, Ohio. Water sources include rivers, lakes, streams, ponds, reservoirs, springs, and wells. The City of Ontario Water Department collects water from three groundwater wells and passes it through two filters to reduce metallic contaminants. The water also undergoes chlorination to control microbes and softening to lower the hardness level to an average of 8.1 grains and 142 mg/l sodium concentration.

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Ontario Drinking Water Quality

Consumer Confidence Water Quality Reports

Under the authority of the Safe Drinking Water Act, the EPA requires City Of Ontario Water to assess local water quality each year and distribute a Consumer Confidence Water Quality Report. At WaterZen, we review these reports and make the information available, in a concise, straightforward, and easy-to-understand way. You can find CCR report on the City Of Ontario Water website.

Contact City Of Ontario Water Customer Service

Have a Question, Issue or Comment?

Main Customer Service

Physical Address:
555 Stumbo Rd
Ontario, Ohio 44906

phone
Jwilson@Ontarioohio.Org

Emergency (24 hours - broken water main or pipeline, etc.)
419-529-2495

Pay Your City Of Ontario Water Bill

Already have an account?

If you already have an account, you just need to login to the City Of Ontario Water site. City Of Ontario Water accepts credit cards, debit, and direct deposit. Click here to login.

How to Start Ontario Water Service

Starting Your Service

When you move to a new home in Ontario, you'll most likely already have running water, but you'll still need to set up water service with the City Of Ontario Water. Luckily, Ontario has made it pretty simple with the following online form. Starting service generally takes just two business days.

Click here to fill out a Start Service Form.

Stopping Your Service

When you move out of a home in Ontario, you'll need to stop your water service with the City Of Ontario Water, so you don't keep getting billed. Simply fill out the following online form. Stopping service normally takes just two business days.

Click here to fill out a Stop Service Form.