Urbana Drinking Water Quality

Consumer Confidence Water Quality Reports

Under the authority of the Safe Drinking Water Act, the EPA requires Urbana Utilities to assess local water quality each year and distribute a Consumer Confidence Water Quality Report. At WaterZen, we review these reports and make the information available, in a concise, straightforward, and easy-to-understand way. You can find CCR report on the Urbana Utilities website.

Contact Urbana Utilities Customer Service

Have a Question, Issue or Comment?

Main Customer Service

Physical Address:
205 South Main Street
Urbana, Ohio 43078

phone
Joe.Sampson@Ci.Urbana.Oh.Us

Emergency (24 hours - broken water main or pipeline, etc.)
937-652-4335

Pay Your Urbana Utilities Bill

Already have an account?

If you already have an account, you just need to login to the Urbana Utilities site. Urbana Utilities accepts credit cards, debit, and direct deposit. Click here to login.

How to Start Urbana Water Service

Starting Your Service

When you move to a new home in Urbana, you'll most likely already have running water, but you'll still need to set up water service with the Urbana Utilities. Luckily, Urbana has made it pretty simple with the following online form. Starting service generally takes just two business days.

Click here to fill out a Start Service Form.

Stopping Your Service

When you move out of a home in Urbana, you'll need to stop your water service with the Urbana Utilities, so you don't keep getting billed. Simply fill out the following online form. Stopping service normally takes just two business days.

Click here to fill out a Stop Service Form.