The City of Vermilion Utilities supplies water to about 10,569 residents living in the Vermilion area in Erie County, Ohio. The City of Vermilion Utilities collects water from Lake Erie and the Vermilion River when necessary. The City also maintains an emergency supply with the City of Lorain Water Department and Erie County Water Department. The water is treated before distribution and regularly tested to ensure quality.


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Vermilion Drinking Water Quality

Consumer Confidence Water Quality Reports

Under the authority of the Safe Drinking Water Act, the EPA requires Vermilion Utilities to assess local water quality each year and distribute a Consumer Confidence Water Quality Report. At WaterZen, we review these reports and make the information available, in a concise, straightforward, and easy-to-understand way. You can find CCR report on the Vermilion Utilities website.

Contact Vermilion Utilities Customer Service

Have a Question, Issue or Comment?

Main Customer Service

Physical Address:
Vermilion City
5511 Liberty Ave
Vermilion, Ohio 44089-1309

phone
Tonyvalerius@Vermilion.Net

Emergency (24 hours - broken water main or pipeline, etc.)
440-204-2424

Pay Your Vermilion Utilities Bill

Already have an account?

If you already have an account, you just need to login to the Vermilion Utilities site. Vermilion Utilities accepts credit cards, debit, and direct deposit. Click here to login.

How to Start Vermilion Water Service

Starting Your Service

When you move to a new home in Vermilion, you'll most likely already have running water, but you'll still need to set up water service with the Vermilion Utilities. Luckily, Vermilion has made it pretty simple with the following online form. Starting service generally takes just two business days.

Click here to fill out a Start Service Form.

Stopping Your Service

When you move out of a home in Vermilion, you'll need to stop your water service with the Vermilion Utilities, so you don't keep getting billed. Simply fill out the following online form. Stopping service normally takes just two business days.

Click here to fill out a Stop Service Form.