Waterville Drinking Water Quality

Consumer Confidence Water Quality Reports

Under the authority of the Safe Drinking Water Act, the EPA requires Waterville Water Department to assess local water quality each year and distribute a Consumer Confidence Water Quality Report. At WaterZen, we review these reports and make the information available, in a concise, straightforward, and easy-to-understand way. You can find CCR report on the Waterville Water Department website.

Contact Waterville Water Department Customer Service

Have a Question, Issue or Comment?

Main Customer Service

Physical Address:
25 N. Second St.
Waterville, Ohio 43566

phone
Jgoch@Waterville.Org

Emergency (24 hours - broken water main or pipeline, etc.)
419-878-8100

Pay Your Waterville Water Department Bill

Already have an account?

If you already have an account, you just need to login to the Waterville Water Department site. Waterville Water Department accepts credit cards, debit, and direct deposit. Click here to login.

How to Start Waterville Water Service

Starting Your Service

When you move to a new home in Waterville, you'll most likely already have running water, but you'll still need to set up water service with the Waterville Water Department. Luckily, Waterville has made it pretty simple with the following online form. Starting service generally takes just two business days.

Click here to fill out a Start Service Form.

Stopping Your Service

When you move out of a home in Waterville, you'll need to stop your water service with the Waterville Water Department, so you don't keep getting billed. Simply fill out the following online form. Stopping service normally takes just two business days.

Click here to fill out a Stop Service Form.