Alexandria has multiple water providers: Virginia American Water - Alexandria City and Virginia American Water - Prince William / Dale City. This page provides information about Virginia American Water - Alexandria City.

The Virginia American Water - Alexandria City, a subsidiary of American Water Works Company, Inc. (NYSE: AWK), provides water for about 146,970 residents living in the Alexandria area. Established in 1860, the Alexandria Water collects water from two surface water treatment plants owned and operated by Fairfax Water: The J. J. Corbalis water treatment plant on the Potomac River and the Griffith plant at the Occoquan Reservoir.

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Alexandria Drinking Water Quality

Consumer Confidence Water Quality Reports

Under the authority of the Safe Drinking Water Act, the EPA requires Alexandria City Water Utilities to assess local water quality each year and distribute a Consumer Confidence Water Quality Report. At WaterZen, we review these reports and make the information available, in a concise, straightforward, and easy-to-understand way.

Lead Report (2017)

A

WaterZen Rating

Lead levels in the drinking water of some cities across the United States are too high, potentially creating public-health issues for the people living in those areas.

What about Virginia American Water - Alexandria City? How much lead is in your drinking water? And how do those levels compare to other cities in the state? We examined data from hundreds of cities across the nation to understand and grade your water quality.

As you can see, Virginia American Water - Alexandria City received the best-possible grade because the amounts of contaminants found in the water supply were better than the Public Health Goal and most other water providers we've analyzed.

Alexandria has multiple water providers: Virginia American Water - Alexandria City and Virginia American Water - Prince William / Dale City. This page provides water quality information for Virginia American Water - Alexandria City.

Lead Report (2017)

A

WaterZen Rating

Lead levels in the drinking water of some cities across the United States are too high, potentially creating public-health issues for the people living in those areas.

What about Virginia American Water - Alexandria City? How much lead is in your drinking water? And how do those levels compare to other cities in the state? We examined data from hundreds of cities across the nation to understand and grade your water quality.

As you can see, Virginia American Water - Alexandria City received the best-possible grade because the amounts of contaminants found in the water supply were better than the Public Health Goal and most other water providers we've analyzed.

Alexandria has multiple water providers: Virginia American Water - Alexandria City and Virginia American Water - Prince William / Dale City. This page provides water quality information for Virginia American Water - Alexandria City.

Contact Alexandria City Water Utilities Customer Service

Have a Question, Issue or Comment?

Main Customer Service

Physical Address:
2223 Duke Street
Alexandria, Virginia 22314

800-452-6863
"No email provided. Please visit the contact form." (https://amwater.com/vaaw/customer-service-billing/contact-us)

Emergency (24 hours - broken water main or pipeline, etc.)
800-452-6863

Pay Your Virginia American Water - Alexandria City Bill

Already have an account?

If you already have an account, you just need to login to the Virginia American Water - Alexandria City site. Virginia American Water - Alexandria City accepts credit cards, debit, and direct deposit. Click here to login.

Want to create a new account?

You can create a new account on the Virginia American Water - Alexandria City website. Once you create the account, you can setup payment with credit, debit, or direct deposit. Click here to create an account.

Want to pay without an account?

You can make a one-time payment without creating an account. You will need to have your credit or debit card in order to make the one time payment. Click here to make a one time payment.

How to Start Alexandria Water Service

Starting Your Service

When you move to a new home in Alexandria, you'll most likely already have running water, but you'll still need to set up water service with the Virginia American Water - Alexandria City. Luckily, Alexandria has made it pretty simple with the following online form. Starting service generally takes just two business days.

Click here to fill out a Start Service Form.

Stopping Your Service

When you move out of a home in Alexandria, you'll need to stop your water service with the Virginia American Water - Alexandria City, so you don't keep getting billed. Simply fill out the following online form. Stopping service normally takes just two business days.

Click here to fill out a Stop Service Form.

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