The Aqua Ohio – Stark District, an Aqua America subsidiary, provides water for about 90,000 residents living in the area of Massillon, Ohio. Established in 1928, Aqua Ohio – Stark District currently obtains its supply from ten wells located in a sand and gravel aquifer in the Tuscarawas Valley. Stark Regional Division also purchased water from the City of North Canton used to provide water to the City of Green and portions of the Stark County System.

Massillon Drinking Water Quality

Consumer Confidence Water Quality Reports

Under the authority of the Safe Drinking Water Act, the EPA requires Aqua Ohio - Massillon to assess local water quality each year and distribute a Consumer Confidence Water Quality Report. At WaterZen, we review these reports and make the information available, in a concise, straightforward, and easy-to-understand way.

Excellent

WaterZen Rating

Lead levels in the drinking water of some cities across the United States are too high, potentially creating public-health issues for the people living in those areas.

What about Aqua Ohio Stark? How much lead is in your drinking water? And how do those levels compare to other cities in the state? We examined data from hundreds of cities across the nation to understand and grade your water quality.

As you can see, Aqua Ohio Stark received the best-possible grade because the amounts of contaminants found in the water supply were better than the Public Health Goal and most other water providers we've analyzed.

Excellent

WaterZen Rating

Lead levels in the drinking water of some cities across the United States are too high, potentially creating public-health issues for the people living in those areas.

Contact Aqua Ohio - Massillon Customer Service

Have a Question, Issue or Comment?

Main Customer Service

Physical Address:
Aqua Ohio
870 Third St Nw
Massillon, Ohio 44647

877-987-2782
acmancari@AquaAmerica.com

Emergency (24 hours - broken water main or pipeline, etc.)
877-987-2782

Pay Your Aqua Ohio Stark Bill

Already have an account?

If you already have an account, you just need to login to the Aqua Ohio Stark site. Aqua Ohio Stark accepts credit cards, debit, and direct deposit. Click here to login.

Want to create a new account?

You can create a new account on the Aqua Ohio Stark website. Once you create the account, you can setup payment with credit, debit, or direct deposit. Click here to create an account.

Want to pay without an account?

You can make a one-time payment without creating an account. You will need to have your credit or debit card in order to make the one time payment. Click here to make a one time payment.

How to Start Massillon Water Service

Starting Your Service

When you move to a new home in Massillon, you'll most likely already have running water, but you'll still need to set up water service with the Aqua Ohio Stark. Luckily, Massillon has made it pretty simple with the following online form. Starting service generally takes just two business days.

Click here to fill out a Start Service Form.

Stopping Your Service

When you move out of a home in Massillon, you'll need to stop your water service with the Aqua Ohio Stark, so you don't keep getting billed. Simply fill out the following online form. Stopping service normally takes just two business days.

Click here to fill out a Stop Service Form.

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