The City Of Carencro Water System provides water services to about 10,485 people who live in the Carencro area of Lafayette Parish County. The Water System supplies groundwater from six wells at different locations within the City. Water sources include rivers, lakes, streams, ponds, reservoirs, springs, and wells.

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Carencro Drinking Water Quality

Consumer Confidence Water Quality Reports

Under the authority of the Safe Drinking Water Act, the EPA requires Carencro Utilities to assess local water quality each year and distribute a Consumer Confidence Water Quality Report. At WaterZen, we review these reports and make the information available, in a concise, straightforward, and easy-to-understand way. You can find CCR report on the Carencro Utilities website.

Contact Carencro Utilities Customer Service

Have a Question, Issue or Comment?

Main Customer Service

Physical Address:
City Of Carencro
P.O. Drawer 10
Carencro, Louisiana 70520

phone
Cityhall@Carencro.Org

Emergency (24 hours - broken water main or pipeline, etc.)
337-896-8481

Pay Your Carencro Utilities Bill

Already have an account?

If you already have an account, you just need to login to the Carencro Utilities site. Carencro Utilities accepts credit cards, debit, and direct deposit. Click here to login.

How to Start Carencro Water Service

Starting Your Service

When you move to a new home in Carencro, you'll most likely already have running water, but you'll still need to set up water service with the Carencro Utilities. Luckily, Carencro has made it pretty simple with the following online form. Starting service generally takes just two business days.

Click here to fill out a Start Service Form.

Stopping Your Service

When you move out of a home in Carencro, you'll need to stop your water service with the Carencro Utilities, so you don't keep getting billed. Simply fill out the following online form. Stopping service normally takes just two business days.

Click here to fill out a Stop Service Form.

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