Shreveport Water System

The City of Shreveport Water System, under the City Water & Sewerage Department, provides water for about 201,000 residents living in the Shreveport area. Established in 1839, the City of Shreveport Water collects water from its primary surface water source, the Cross Lake.

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Shreveport City Drinking Water Quality

Consumer Confidence Water Quality Reports

Under the authority of the Safe Drinking Water Act, the EPA requires Shreveport Water System to assess local water quality each year and distribute a Consumer Confidence Water Quality Report. At WaterZen, we review these reports and make the information available, in a concise, straightforward, and easy-to-understand way.

Excellent

WaterZen Rating

Even in 2020, lead and copper levels in the drinking water of some cities across the United States are too high, potentially creating public-health issues for the people living in those areas.

What about City of Shreveport Water? How much lead and copper are in your drinking water? And how do those levels compare to other cities in the state? We examined data from hundreds of cities across the nation to understand and grade your water quality.

As you can see, City of Shreveport Water received the best-possible grade because the amounts of lead and copper found in the water supply were better than the Public Health Goal and most other water providers we've analyzed.

Excellent

WaterZen Rating

Even in 2020, lead and copper levels in the drinking water of some cities across the United States are too high, potentially creating public-health issues for the people living in those areas.

Contact Shreveport Water System Customer Service

Have a Question, Issue or Comment?

Main Customer Service

Physical Address:
505 Travis St
Suite 580
Shreveport, 71101

318-673-7600 (Mon–Fri, 8:00 AM–5:00 PM)
barbara.featherston@shreveportla.gov

Emergency (24 hours - broken water main or pipeline, etc.)
318-673-7600

Pay Your City of Shreveport Water Bill

Already have an account?

If you already have an account, you just need to login to the City of Shreveport Water site. City of Shreveport Water accepts credit cards, debit, and direct deposit. Click here to login.

Want to create a new account?

You can create a new account on the City of Shreveport Water website. Once you create the account, you can setup payment with credit, debit, or direct deposit. Click here to create an account.

Want to pay without an account?

You can make a one-time payment without creating an account. You will need to have your credit or debit card in order to make the one time payment. Click here to make a one time payment.

How to Start Shreveport City Water Service

Starting Your Service

When you move to a new home in Shreveport City, you'll most likely already have running water, but you'll still need to set up water service with the City of Shreveport Water. Luckily, Shreveport City has made it pretty simple with the following online form. Starting service generally takes just two business days.

Click here to fill out a Start Service Form.

Stopping Your Service

When you move out of a home in Shreveport City, you'll need to stop your water service with the City of Shreveport Water, so you don't keep getting billed. Simply fill out the following online form. Stopping service normally takes just two business days.

Click here to fill out a Stop Service Form.

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