Kent Public Work Service

The City of Kent Water, under the City Public Service Department, provides water for about 28,904 residents living in the Kent area, Ohio. Established in 1867, the City of Kent Water currently obtains its supply from a groundwater source, well field known as the "Breakneck Creek Wellfield", which taps into the "Buried Valley Aquifer".
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Kent Drinking Water Quality

Consumer Confidence Water Quality Reports

Under the authority of the Safe Drinking Water Act, the EPA requires Kent Public Work Service to assess local water quality each year and distribute a Consumer Confidence Water Quality Report. At WaterZen, we review these reports and make the information available, in a concise, straightforward, and easy-to-understand way.

Lead Report (2020)

A

WaterZen Rating

Lead levels in the drinking water of some cities across the United States are too high, potentially creating public-health issues for the people living in those areas.

What about City of Kent Water Department? How much lead is in your drinking water? And how do those levels compare to other cities in the state? We examined data from hundreds of cities across the nation to understand and grade your water quality.

As you can see, City of Kent Water Department received the best-possible grade because the amounts of contaminants found in the water supply were better than the Public Health Goal and most other water providers we've analyzed.

Lead Report (2020)

A

WaterZen Rating

Lead levels in the drinking water of some cities across the United States are too high, potentially creating public-health issues for the people living in those areas.

What about City of Kent Water Department? How much lead is in your drinking water? And how do those levels compare to other cities in the state? We examined data from hundreds of cities across the nation to understand and grade your water quality.

As you can see, City of Kent Water Department received the best-possible grade because the amounts of contaminants found in the water supply were better than the Public Health Goal and most other water providers we've analyzed.

Contact Kent Public Work Service Customer Service

Have a Question, Issue or Comment?

Main Customer Service

Physical Address:
930 Overholt Drive, PO Box 5192
Kent, Ohio 44240

330-678-8105
"No email provided. Please visit the contact form." (http://www.kentohio.org/dep/public_service.asp)

Emergency (24 hours - broken water main or pipeline, etc.)
330-678-8105

Pay Your City of Kent Water Department Bill

Already have an account?

If you already have an account, you just need to login to the City of Kent Water Department site. City of Kent Water Department accepts credit cards, debit, and direct deposit. Click here to login.

Want to create a new account?

You can create a new account on the City of Kent Water Department website. Once you create the account, you can setup payment with credit, debit, or direct deposit. Click here to create an account.

Want to pay without an account?

You can make a one-time payment without creating an account. You will need to have your credit or debit card in order to make the one time payment. Click here to make a one time payment.

How to Start Kent Water Service

Starting Your Service

When you move to a new home in Kent, you'll most likely already have running water, but you'll still need to set up water service with the City of Kent Water Department. Luckily, Kent has made it pretty simple with the following online form. Starting service generally takes just two business days.

Click here to fill out a Start Service Form.

Stopping Your Service

When you move out of a home in Kent, you'll need to stop your water service with the City of Kent Water Department, so you don't keep getting billed. Simply fill out the following online form. Stopping service normally takes just two business days.

Click here to fill out a Stop Service Form.