The City of Monroe Water System, a public community water system under the City Department of Public Works, provides water for about 52,572 residents living in the area of Monroe, Louisiana. Established in 1906, the City of Monroe Water System is currently obtaining its supply from a surface water source, Bayou Desiard, which comes from upstream bayou and lakes - Bayou Bart, Lake Bart, Black Bayou - as well as the Ouachita River that flow into Bayou Desiard.
Monroe City Drinking Water Quality
Consumer Confidence Water Quality Reports
Under the authority of the Safe Drinking Water Act, the EPA requires Monroe Water System to assess local water quality each year and distribute a Consumer Confidence Water Quality Report. At WaterZen, we review these reports and make the information available, in a concise, straightforward, and easy-to-understand way.
Contact Monroe Water System Customer Service
Have a Question, Issue or Comment?
Main Customer Service
Physical Address:
316 Breard Street
Monroe, Louisiana 71201
318-329-2220
customer.service@ci.monroe.la.us
Emergency (24 hours - broken water main or pipeline, etc.)
318-329-2220
Pay Your City of Monroe Water Bill
Already have an account?
If you already have an account, you just need to login to the City of Monroe Water site. City of Monroe Water accepts credit cards, debit, and direct deposit. Click here to login.
Want to create a new account?
You can create a new account on the City of Monroe Water website. Once you create the account, you can setup payment with credit, debit, or direct deposit. Click here to create an account.
Want to pay without an account?
You can make a one-time payment without creating an account. You will need to have your credit or debit card in order to make the one time payment. Click here to make a one time payment.
How to Start Monroe Water Service
Starting Your Service
When you move to a new home in Monroe City, you'll most likely already have running water, but you'll still need to set up water service with the City of Monroe Water. Luckily, Monroe has made it pretty simple with the following online form. Starting service generally takes just two business days.
Click here to fill out a Start Service Form.
Stopping Your Service
When you move out of a home in Monroe City, you'll need to stop your water service with the City of Monroe Water, so you don't keep getting billed. Simply fill out the following online form. Stopping service normally takes just two business days.
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