Shelby Drinking Water Quality

Consumer Confidence Water Quality Reports

Under the authority of the Safe Drinking Water Act, the EPA requires City Of Shelby Utilities to assess local water quality each year and distribute a Consumer Confidence Water Quality Report. At WaterZen, we review these reports and make the information available, in a concise, straightforward, and easy-to-understand way. You can find CCR report on the City Of Shelby Utilities website.

Contact City Of Shelby Utilities Customer Service

Have a Question, Issue or Comment?

Main Customer Service

Physical Address:
23 E Main St
Shelby, Ohio 44875-1280

phone
Johnensman@Shelbycity.Oh.Gov

Emergency (24 hours - broken water main or pipeline, etc.)
419-342-4085

Pay Your City Of Shelby Utilities Bill

Already have an account?

If you already have an account, you just need to login to the City Of Shelby Utilities site. City Of Shelby Utilities accepts credit cards, debit, and direct deposit. Click here to login.

How to Start Shelby Water Service

Starting Your Service

When you move to a new home in Shelby, you'll most likely already have running water, but you'll still need to set up water service with the City Of Shelby Utilities. Luckily, Shelby has made it pretty simple with the following online form. Starting service generally takes just two business days.

Click here to fill out a Start Service Form.

Stopping Your Service

When you move out of a home in Shelby, you'll need to stop your water service with the City Of Shelby Utilities, so you don't keep getting billed. Simply fill out the following online form. Stopping service normally takes just two business days.

Click here to fill out a Stop Service Form.