North County Regional Water Treatment Plant
The Collier County Water provides water for about 150,960 residents living in the Naples City area. Established in 1923, the Collier County Water System pumps groundwater from three well fields: (1) The North Hawthorn Well field with 24 wells for the North County Regional Water Treatment Plant; (2) The South Hawthorn Well field with 42 wells for the South County Regional Water Treatment Plant; and (3) The Golden Gate Tamiami Well field with 36 wells for both treatment plants.
Naples City Drinking Water Quality
Consumer Confidence Water Quality Reports
Under the authority of the Safe Drinking Water Act, the EPA requires North County Regional Water Treatment Plant to assess local water quality each year and distribute a Consumer Confidence Water Quality Report.
The information in this report includes the source of your water, whether your water meets EPA standards, detailed tables of detected contaminants, detailed descriptions of those contaminants, possible reasons why they're present, and potential health effects (if any).
Read the Consumer Confidence Report for Naples City main water system here:
Contact North County Regional Water Treatment Plant Customer Service
Have a Question, Issue or Comment?
Main Customer Service
239-252-6245 (Mon–Fri, 8:00 AM–8:00 PM)
Emergency (24 hours - broken water main or pipeline, etc.)
Pay Your Collier County Water Bill
Already have an account?
If you already have an account, you just need to login to the Collier County Water site. Collier County Water accepts credit cards, debit, and direct deposit. Click here to login.
Want to create a new account?
You can create a new account on the Collier County Water website. Once you create the account, you can setup payment with credit, debit, or direct deposit. Click here to create an account.
Want to pay without an account?
You can make a one-time payment without creating an account. You will need to have your credit or debit card in order to make the one time payment. Click here to make a one time payment.
How to Start Water Service
Starting Your Service
When you move to a new home in Naples City, you'll most likely already have running water, but you'll still need to set up water service with the Collier County Water. Luckily, has made it pretty simple with the following online form. Starting service generally takes just two business days.
Stopping Your Service
When you move out of a home in Naples City, you'll need to stop your water service with the Collier County Water, so you don't keep getting billed. Simply fill out the following online form. Stopping service normally takes just two business days.