The Columbia Water Department operates and maintains the drinking water treatment, distribution, and storage system that serves for about 375,000 residents living within City of Columbia limits, major portions of Richland County, portions of Lexington County and other local communities. Established in 1790, the City of Columbia operates two drinking water treatment plants. One draws water from the Broad River Diversion Canal (Canal Plant) and the other draws from Lake Murray (Lake Plant).

Columbia Drinking Water Quality

Consumer Confidence Water Quality Reports

Under the authority of the Safe Drinking Water Act, the EPA requires Columbia Water Department to assess local water quality each year and distribute a Consumer Confidence Water Quality Report. At WaterZen, we review these reports and make the information available, in a concise, straightforward, and easy-to-understand way.

C+

Average

WaterZen Rating

Lead levels in the drinking water of some cities across the United States are too high, potentially creating public-health issues for the people living in those areas.

What about Columbia City Water? How much lead is in your drinking water? And how do those levels compare to other cities in the state? We examined data from hundreds of cities across the nation to understand and grade your water quality.

As you can see, Columbia City Water received an average grade because the amounts of contaminants found in the water supply were higher than most other water providers we've analyzed.

C+

Average

WaterZen Rating

Lead levels in the drinking water of some cities across the United States are too high, potentially creating public-health issues for the people living in those areas.

As you can see, Columbia City Water received an average grade because the amounts of contaminants found in the water supply were higher than most other water providers we've analyzed.

Contact Columbia Water Department Customer Service

Have a Question, Issue or Comment?

Main Customer Service

Physical Address:
300 Laurel St
Columbia, South Carolina 29201

803-545-3400
CustomerCare@columbiasc.net

Emergency (24 hours - broken water main or pipeline, etc.)
803-545-3010

Pay Your Columbia City Water Bill

Already have an account?

If you already have an account, you just need to login to the Columbia City Water site. Columbia City Water accepts credit cards, debit, and direct deposit. Click here to login.

Want to create a new account?

You can create a new account on the Columbia City Water website. Once you create the account, you can setup payment with credit, debit, or direct deposit. Click here to create an account.

Want to pay without an account?

You can make a one-time payment without creating an account. You will need to have your credit or debit card in order to make the one time payment. Click here to make a one time payment.

How to Start Columbia Water Service

Starting Your Service

When you move to a new home in Columbia, you'll most likely already have running water, but you'll still need to set up water service with the Columbia City Water. Luckily, Columbia has made it pretty simple with the following online form. Starting service generally takes just two business days.

Click here to fill out a Start Service Form.

Stopping Your Service

When you move out of a home in Columbia, you'll need to stop your water service with the Columbia City Water, so you don't keep getting billed. Simply fill out the following online form. Stopping service normally takes just two business days.

Click here to fill out a Stop Service Form.

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