The Columbus Water Works (CWW), through the Board of Water Commissioners of Columbus, provides water for about 250,000 residents living in the Columbus region, including Fort Benning as well as parts of Harris and Talbot Counties. Established in 1903, the Columbus Water Works (CWW) collects water from the Chattahoochee River, which is surface water. The Chattahoochee River has been providing the area with a safe and dependable water supply for over 100 years.

Columbus Drinking Water Quality

Consumer Confidence Water Quality Reports

Under the authority of the Safe Drinking Water Act, the EPA requires Columbus Water Works to assess local water quality each year and distribute a Consumer Confidence Water Quality Report. At WaterZen, we review these reports and make the information available, in a concise, straightforward, and easy-to-understand way.

B+

Good

WaterZen Rating

Lead levels in the drinking water of some cities across the United States are too high, potentially creating public-health issues for the people living in those areas.

What about Columbus Water Works (CWW)? How much lead is in your drinking water? And how do those levels compare to other cities in the state? We examined data from hundreds of cities across the nation to understand and grade your water quality.

As you can see, Columbus Water Works (CWW) received an above-average grade because the amounts of contaminants found in the water supply were lower than most other water providers we've analyzed.

B+

Good

WaterZen Rating

Lead levels in the drinking water of some cities across the United States are too high, potentially creating public-health issues for the people living in those areas.

As you can see, Columbus Water Works (CWW) received an above-average grade because the amounts of contaminants found in the water supply were lower than most other water providers we've analyzed.

Contact Columbus Water Works Customer Service

Have a Question, Issue or Comment?

Main Customer Service

Physical Address:
1421 Veterans Parkway
P.O. Box 1600
Columbus, Georgia 31902

706-649-3400
No email provided. Please visit the contact form. http://www.cwwga.org/contactus/contact/customerservicecontact.aspx

Emergency (24 hours - broken water main or pipeline, etc.)
706-649-3400

Pay Your Columbus Water Works (CWW) Bill

Already have an account?

If you already have an account, you just need to login to the Columbus Water Works (CWW) site. Columbus Water Works (CWW) accepts credit cards, debit, and direct deposit. Click here to login.

Want to create a new account?

You can create a new account on the Columbus Water Works (CWW) website. Once you create the account, you can setup payment with credit, debit, or direct deposit. Click here to create an account.

Want to pay without an account?

You can make a one-time payment without creating an account. You will need to have your credit or debit card in order to make the one time payment. Click here to make a one time payment.

How to Start Columbus Water Service

Starting Your Service

When you move to a new home in Columbus, you'll most likely already have running water, but you'll still need to set up water service with the Columbus Water Works (CWW). Luckily, Columbus has made it pretty simple with the following online form. Starting service generally takes just two business days.

Click here to fill out a Start Service Form.

Stopping Your Service

When you move out of a home in Columbus, you'll need to stop your water service with the Columbus Water Works (CWW), so you don't keep getting billed. Simply fill out the following online form. Stopping service normally takes just two business days.

Click here to fill out a Stop Service Form.

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