Dallas has multiple water providers: Paulding County Water System and Dallas Utilities. This page provides information about Dallas Utilities.

The City Of Dallas Utilities supplies water to about 13,232 residents in the Dallas area of Paulding County. The City Of Dallas Utilities purchases water from the Cobb County-Marietta Water Authority (CCMWA). CCMWA collects surface water from the Allatoona Lake and Chattahoochee River. The City of Dallas Water System has around 37 miles of distribution lines.

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Dallas Drinking Water Quality

Consumer Confidence Water Quality Reports

Under the authority of the Safe Drinking Water Act, the EPA requires Dallas Utilities to assess local water quality each year and distribute a Consumer Confidence Water Quality Report. At WaterZen, we review these reports and make the information available, in a concise, straightforward, and easy-to-understand way. You can find CCR report on the Dallas Utilities website.

Contact Dallas Utilities Customer Service

Have a Question, Issue or Comment?

Main Customer Service

Physical Address:
129 E. Memorial Drive
Dallas, Georgia 30132

phone
Jkelly@Dallas-Ga.Gov

Emergency (24 hours - broken water main or pipeline, etc.)
770-443-8110

Pay Your Dallas Utilities Bill

Already have an account?

If you already have an account, you just need to login to the Dallas Utilities site. Dallas Utilities accepts credit cards, debit, and direct deposit. Click here to login.

How to Start Dallas Water Service

Starting Your Service

When you move to a new home in Dallas, you'll most likely already have running water, but you'll still need to set up water service with the Dallas Utilities. Luckily, Dallas has made it pretty simple with the following online form. Starting service generally takes just two business days.

Click here to fill out a Start Service Form.

Stopping Your Service

When you move out of a home in Dallas, you'll need to stop your water service with the Dallas Utilities, so you don't keep getting billed. Simply fill out the following online form. Stopping service normally takes just two business days.

Click here to fill out a Stop Service Form.

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