Metropolis has multiple water providers: Metropolis Utilities and Fort Massac Water District. This page provides information about Fort Massac Water District.

Fort Massac Public Water District, a public community water system under the local government, provides water to about 5,705 residents living in Joppa, Massac County, Illinois. Founded in 1901, the Fort Massac Public Water District System currently purchases its supply from two groundwater sources, the Milestone Master Meter at Millstone Fort Massac and the Southwater Master Meter at Shawneee College Road.

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Joppa Drinking Water Quality

Consumer Confidence Water Quality Reports

Under the authority of the Safe Drinking Water Act, the EPA requires Fort Massac Water District to assess local water quality each year and distribute a Consumer Confidence Water Quality Report. At WaterZen, we review these reports and make the information available, in a concise, straightforward, and easy-to-understand way. You can find CCR report on the Fort Massac Water District website.

Contact Fort Massac Water District Customer Service

Have a Question, Issue or Comment?

Main Customer Service

Physical Address:
Fort Massac Water District
P.O. Box 491
Metropolis, Illinois 62960

phone
Ftmassacwater@Frontier.Com

Emergency (24 hours - broken water main or pipeline, etc.)
618-543-7475

Pay Your Fort Massac Water District Bill

Already have an account?

If you already have an account, you just need to login to the Fort Massac Water District site. Fort Massac Water District accepts credit cards, debit, and direct deposit. Click here to login.

How to Start Metropolis Water Service

Starting Your Service

When you move to a new home in Joppa, you'll most likely already have running water, but you'll still need to set up water service with the Fort Massac Water District. Luckily, Metropolis has made it pretty simple with the following online form. Starting service generally takes just two business days.

Click here to fill out a Start Service Form.

Stopping Your Service

When you move out of a home in Joppa, you'll need to stop your water service with the Fort Massac Water District, so you don't keep getting billed. Simply fill out the following online form. Stopping service normally takes just two business days.

Click here to fill out a Stop Service Form.

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