Metropolis has multiple water providers: Metropolis Utilities and Fort Massac Water District. This page provides information about Metropolis Utilities.
The City of Metropolis Water, a public community water system under the Department of Public Works, provides water to about 6,830 residents living in Metropolis, situated on the Ohio River's banks in Massac County. Founded in 1839, the City of Metropolis Water System currently obtains water from groundwater sources, primarily wells that drill into the aquifer underneath the area. The Metropolis has a total of eight wells, but only three are active, and the five remaining wells are now abandoned.
Metropolis Drinking Water Quality
Consumer Confidence Water Quality Reports
Under the authority of the Safe Drinking Water Act, the EPA requires Metropolis Utilities to assess local water quality each year and distribute a Consumer Confidence Water Quality Report. At WaterZen, we review these reports and make the information available, in a concise, straightforward, and easy-to-understand way. You can find CCR report on the Metropolis Utilities website.
Contact Metropolis Utilities Customer Service
Have a Question, Issue or Comment?
Main Customer Service
Physical Address:
City Of Metropolis - City Hall
106 W. 5Th St.
Metropolis, Illinois 62960
phone
Jkthomas@Metropolisil.Gov
Emergency (24 hours - broken water main or pipeline, etc.)
618-524-3445
Pay Your Metropolis Utilities Bill
Already have an account?
If you already have an account, you just need to login to the Metropolis Utilities site. Metropolis Utilities accepts credit cards, debit, and direct deposit. Click here to login.
How to Start Metropolis Water Service
Starting Your Service
When you move to a new home in Metropolis, you'll most likely already have running water, but you'll still need to set up water service with the Metropolis Utilities. Luckily, Metropolis has made it pretty simple with the following online form. Starting service generally takes just two business days.
Click here to fill out a Start Service Form.
Stopping Your Service
When you move out of a home in Metropolis, you'll need to stop your water service with the Metropolis Utilities, so you don't keep getting billed. Simply fill out the following online form. Stopping service normally takes just two business days.
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