Gretna has multiple water providers: jefferson parish water and Gretna Water Department. This page provides information about Gretna Water Department.
The Gretna Water Department, a public community water system under the Public Utilities Department of City Local Government, provides water for about 17,802 residents living in Gretna, the second-largest city and the parish seat of Jefferson Parish in Louisiana. Established in 1913, the Gretna Water Department System currently obtains its surface water supply from the Mississippi River.
Gretna Drinking Water Quality
Consumer Confidence Water Quality Reports
Under the authority of the Safe Drinking Water Act, the EPA requires Gretna Water Department to assess local water quality each year and distribute a Consumer Confidence Water Quality Report. At WaterZen, we review these reports and make the information available, in a concise, straightforward, and easy-to-understand way. You can find CCR report on the Gretna Water Department website.
Contact Gretna Water Department Customer Service
Have a Question, Issue or Comment?
Main Customer Service
Physical Address:
P.O. Box 404
Gretna, Louisiana 70054
504-363-1500
mbahman@gretnala.com
Emergency (24 hours - broken water main or pipeline, etc.)
504-363-1540
Pay Your Gretna Water Department Bill
Already have an account?
If you already have an account, you just need to login to the Gretna Water Department site. Gretna Water Department accepts credit cards, debit, and direct deposit. Click here to login.
Want to create a new account?
You can create a new account on the Gretna Water Department website. Once you create the account, you can setup payment with credit, debit, or direct deposit. Click here to create an account.
Want to pay without an account?
You can make a one-time payment without creating an account. You will need to have your credit or debit card in order to make the one time payment. Click here to make a one time payment.
How to Start Gretna Water Service
Starting Your Service
When you move to a new home in Gretna, you'll most likely already have running water, but you'll still need to set up water service with the Gretna Water Department. Luckily, Gretna has made it pretty simple with the following online form. Starting service generally takes just two business days.
Click here to fill out a Start Service Form.
Stopping Your Service
When you move out of a home in Gretna, you'll need to stop your water service with the Gretna Water Department, so you don't keep getting billed. Simply fill out the following online form. Stopping service normally takes just two business days.
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