Jackson has multiple water providers: Jackson County Water and Jackson Utilities. This page provides information about Jackson Utilities.
The city of Jackson Utilities, a public community water system under the City Utility Department, provides water to about 9,691 residents living in Jackson, the county seat of Jackson County, Ohio. Founded in 1816, the City of Jackson Utilities System currently obtains its surface water supply from two reservoirs that receive their water from Little Salt Creek. Additionally, an emergency water source is available from Buckeye Creek, located downstream of the treatment plant.
Jackson Drinking Water Quality
Consumer Confidence Water Quality Reports
Under the authority of the Safe Drinking Water Act, the EPA requires Jackson Utilities to assess local water quality each year and distribute a Consumer Confidence Water Quality Report. At WaterZen, we review these reports and make the information available, in a concise, straightforward, and easy-to-understand way. You can find CCR report on the Jackson Utilities website.
Contact Jackson Utilities Customer Service
Have a Question, Issue or Comment?
Main Customer Service
Physical Address:
145 Broadway Street
Jackson, Ohio 45640
phone
Raldrich@Jacksonohio.Us
Emergency (24 hours - broken water main or pipeline, etc.)
740-286-3010
Pay Your Jackson Utilities Bill
Already have an account?
If you already have an account, you just need to login to the Jackson Utilities site. Jackson Utilities accepts credit cards, debit, and direct deposit. Click here to login.
How to Start Jackson Water Service
Starting Your Service
When you move to a new home in Jackson, you'll most likely already have running water, but you'll still need to set up water service with the Jackson Utilities. Luckily, Jackson has made it pretty simple with the following online form. Starting service generally takes just two business days.
Click here to fill out a Start Service Form.
Stopping Your Service
When you move out of a home in Jackson, you'll need to stop your water service with the Jackson Utilities, so you don't keep getting billed. Simply fill out the following online form. Stopping service normally takes just two business days.
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