Lakeland City Water
The Lakeland Water, under the City Department of Water Utilities, provides water for about 180,792 residents living in the Lakeland area. Established in 1885, the Lakeland Water exclusively collects ground water from nineteen wells (13 wells at the T.B. Williams Water Treatment Plant and 6 wells at the C.W. Combee Water Treatment Plant) drilled 750 feet into the Floridan aquifer.
Lakeland City Drinking Water Quality
Consumer Confidence Water Quality Reports
Under the authority of the Safe Drinking Water Act, the EPA requires Lakeland City Water to assess local water quality each year and distribute a Consumer Confidence Water Quality Report.
The information in this report includes the source of your water, whether your water meets EPA standards, detailed tables of detected contaminants, detailed descriptions of those contaminants, possible reasons why they're present, and potential health effects (if any).
Read the Consumer Confidence Report for Lakeland City main water system here:
Contact Lakeland City Water Customer Service
Have a Question, Issue or Comment?
Main Customer Service
863-834-8714 (Mon–Fri, 7:30 AM–4:30 PM)
Emergency (24 hours - broken water main or pipeline, etc.)
Pay Your Lakeland Water Bill
Already have an account?
If you already have an account, you just need to login to the Lakeland Water site. Lakeland Water accepts credit cards, debit, and direct deposit. Click here to login.
Want to create a new account?
You can create a new account on the Lakeland Water website. Once you create the account, you can setup payment with credit, debit, or direct deposit. Click here to create an account.
Want to pay without an account?
You can make a one-time payment without creating an account. You will need to have your credit or debit card in order to make the one time payment. Click here to make a one time payment.
How to Start Water Service
Starting Your Service
When you move to a new home in Lakeland City, you'll most likely already have running water, but you'll still need to set up water service with the Lakeland Water. Luckily, has made it pretty simple with the following online form. Starting service generally takes just two business days.
Stopping Your Service
When you move out of a home in Lakeland City, you'll need to stop your water service with the Lakeland Water, so you don't keep getting billed. Simply fill out the following online form. Stopping service normally takes just two business days.