Lancaster has multiple water providers: Lancaster County Water and Sewer District (LCWSD) and Lancaster City Water. This page provides information about Lancaster City Water.
The Lancaster City Water, a public community water system under the City Department of Utility Services, provides water for about 14,443 residents living in the area of Lancaster, South Carolina. Established in 1830, the Lancaster City Water System is currently obtaining its supply via purchase from the Lancaster County Water & Sewer District (LCW&SD), which is surface water from Catawba River.Lancaster Drinking Water Quality
Consumer Confidence Water Quality Reports
Under the authority of the Safe Drinking Water Act, the EPA requires Lancaster City Water to assess local water quality each year and distribute a Consumer Confidence Water Quality Report. At WaterZen, we review these reports and make the information available, in a concise, straightforward, and easy-to-understand way.
Contact Lancaster City Water Customer Service
Have a Question, Issue or Comment?
Main Customer Service
Physical Address:
216 S Catawba Street
P.O. Box 1149
Lancaster, South Carolina 29721
803-283-2489
utilitybilling@lancastercitysc.com
Emergency (24 hours - broken water main or pipeline, etc.)
803-283-2489
Pay Your Lancaster City Water Bill
Already have an account?
If you already have an account, you just need to login to the Lancaster City Water site. Lancaster City Water accepts credit cards, debit, and direct deposit. Click here to login.
Want to create a new account?
You can create a new account on the Lancaster City Water website. Once you create the account, you can setup payment with credit, debit, or direct deposit. Click here to create an account.
Want to pay without an account?
You can make a one-time payment without creating an account. You will need to have your credit or debit card in order to make the one time payment. Click here to make a one time payment.
How to Start Lancaster Water Service
Starting Your Service
When you move to a new home in Lancaster, you'll most likely already have running water, but you'll still need to set up water service with the Lancaster City Water. Luckily, Lancaster has made it pretty simple with the following online form. Starting service generally takes just two business days.
Click here to fill out a Start Service Form.
Stopping Your Service
When you move out of a home in Lancaster, you'll need to stop your water service with the Lancaster City Water, so you don't keep getting billed. Simply fill out the following online form. Stopping service normally takes just two business days.
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