Lansing has multiple water providers: LBWL (Lansing Board of Water & Light), Delta Township Water, and West Side Water - Lansing, view all. This page provides information about LBWL (Lansing Board of Water & Light).

The LBWL (Lansing Board of Water & Light), a municipally owned utility company, provides water for about 166,000 residents living in the Lansing area. Established in 1885, LBWL pumps water through 125 groundwater wells that draw plentiful supply from an underground aquifer called the Saginaw Formation, which underlies much of the mid-Michigan region.

Lansing City Drinking Water Quality

Consumer Confidence Water Quality Reports

Under the authority of the Safe Drinking Water Act, the EPA requires Lansing Board Of Water & Light to assess local water quality each year and distribute a Consumer Confidence Water Quality Report. At WaterZen, we review these reports and make the information available, in a concise, straightforward, and easy-to-understand way.

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WaterZen Rating

Lead levels in the drinking water of some cities across the United States are too high, potentially creating public-health issues for the people living in those areas.

What about LBWL (Lansing Board of Water & Light)? How much lead is in your drinking water? And how do those levels compare to other cities in the state? We examined data from hundreds of cities across the nation to understand and grade your water quality.

As you can see, LBWL (Lansing Board of Water & Light) received the best-possible grade because the amounts of contaminants found in the water supply were better than the Public Health Goal and most other water providers we've analyzed.

Lansing has multiple water providers: LBWL (Lansing Board of Water & Light), Delta Township Water, and West Side Water - Lansing, view all. This page provides water quality information for LBWL (Lansing Board of Water & Light).

A-

Excellent

WaterZen Rating

Lead levels in the drinking water of some cities across the United States are too high, potentially creating public-health issues for the people living in those areas.

Contact Lansing Board Of Water & Light Customer Service

Have a Question, Issue or Comment?

Main Customer Service

Physical Address:
Po Box 13007
Lansing, Michigan 48901

517-702-6006
custservice@lbwl.com

Emergency (24 hours - broken water main or pipeline, etc.)
517-702-6490

Pay Your LBWL (Lansing Board of Water & Light) Bill

Already have an account?

If you already have an account, you just need to login to the LBWL (Lansing Board of Water & Light) site. LBWL (Lansing Board of Water & Light) accepts credit cards, debit, and direct deposit. Click here to login.

Want to create a new account?

You can create a new account on the LBWL (Lansing Board of Water & Light) website. Once you create the account, you can setup payment with credit, debit, or direct deposit. Click here to create an account.

Want to pay without an account?

You can make a one-time payment without creating an account. You will need to have your credit or debit card in order to make the one time payment. Click here to make a one time payment.

How to Start Lansing Water Service

Starting Your Service

When you move to a new home in Lansing City, you'll most likely already have running water, but you'll still need to set up water service with the LBWL (Lansing Board of Water & Light). Luckily, Lansing has made it pretty simple with the following online form. Starting service generally takes just two business days.

Click here to fill out a Start Service Form.

Stopping Your Service

When you move out of a home in Lansing City, you'll need to stop your water service with the LBWL (Lansing Board of Water & Light), so you don't keep getting billed. Simply fill out the following online form. Stopping service normally takes just two business days.

Click here to fill out a Stop Service Form.

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