Lansing Board Of Water & Light
The LBWL (Lansing Board of Water & Light), a municipally owned utility company, provides water for about 166,000 residents living in the Lansing area. Established in 1885, LBWL pumps water through 125 groundwater wells that draw plentiful supply from an underground aquifer called the Saginaw Formation, which underlies much of the mid-Michigan region.
Lansing City Drinking Water Quality
Consumer Confidence Water Quality Reports
Under the authority of the Safe Drinking Water Act, the EPA requires Lansing Board Of Water & Light to assess local water quality each year and distribute a Consumer Confidence Water Quality Report.
The information in this report includes the source of your water, whether your water meets EPA standards, detailed tables of detected contaminants, detailed descriptions of those contaminants, possible reasons why they're present, and potential health effects (if any).
Read the Consumer Confidence Report for Lansing City main water system here:
Contact Lansing Board Of Water & Light Customer Service
Have a Question, Issue or Comment?
Main Customer Service
517-702-6006 (Mon–Fri, 8:00 AM–5:00 PM)
Emergency (24 hours - broken water main or pipeline, etc.)
Pay Your LBWL (Lansing Board of Water & Light) Bill
Already have an account?
If you already have an account, you just need to login to the LBWL (Lansing Board of Water & Light) site. LBWL (Lansing Board of Water & Light) accepts credit cards, debit, and direct deposit. Click here to login.
Want to create a new account?
You can create a new account on the LBWL (Lansing Board of Water & Light) website. Once you create the account, you can setup payment with credit, debit, or direct deposit. Click here to create an account.
Want to pay without an account?
You can make a one-time payment without creating an account. You will need to have your credit or debit card in order to make the one time payment. Click here to make a one time payment.
How to Start Water Service
Starting Your Service
When you move to a new home in Lansing City, you'll most likely already have running water, but you'll still need to set up water service with the LBWL (Lansing Board of Water & Light). Luckily, has made it pretty simple with the following online form. Starting service generally takes just two business days.
Stopping Your Service
When you move out of a home in Lansing City, you'll need to stop your water service with the LBWL (Lansing Board of Water & Light), so you don't keep getting billed. Simply fill out the following online form. Stopping service normally takes just two business days.