The City of London Water supplies water to about 9,394 residents living in the London area of Madison County. The London Water Department collects water from six underground wells pumping from three different levels in the ground. The water is treated at the water treatment plant and distributed through a 14-inch diameter water line throughout the city.


API Uploaded Image

London Drinking Water Quality

Consumer Confidence Water Quality Reports

Under the authority of the Safe Drinking Water Act, the EPA requires London Water Department to assess local water quality each year and distribute a Consumer Confidence Water Quality Report. At WaterZen, we review these reports and make the information available, in a concise, straightforward, and easy-to-understand way. You can find CCR report on the London Water Department website.

Contact London Water Department Customer Service

Have a Question, Issue or Comment?

Main Customer Service

Physical Address:
8070 Dyer Road
Mount Sterling, Ohio 43143

phone
Londonwater1@Gmail.Com

Emergency (24 hours - broken water main or pipeline, etc.)
740-506-6006

Pay Your London Water Department Bill

Already have an account?

If you already have an account, you just need to login to the London Water Department site. London Water Department accepts credit cards, debit, and direct deposit. Click here to login.

How to Start Mount Sterling Water Service

Starting Your Service

When you move to a new home in London, you'll most likely already have running water, but you'll still need to set up water service with the London Water Department. Luckily, Mount Sterling has made it pretty simple with the following online form. Starting service generally takes just two business days.

Click here to fill out a Start Service Form.

Stopping Your Service

When you move out of a home in London, you'll need to stop your water service with the London Water Department, so you don't keep getting billed. Simply fill out the following online form. Stopping service normally takes just two business days.

Click here to fill out a Stop Service Form.