The City of Napoleon Water supplies water to about 8,858 residents living in the Napoleon area in Henry County. The City of Napoleon Water collects water from the Maumee River and Wauseon Reservoir.

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Napoleon Drinking Water Quality

Consumer Confidence Water Quality Reports

Under the authority of the Safe Drinking Water Act, the EPA requires Napoleon Utilities to assess local water quality each year and distribute a Consumer Confidence Water Quality Report. At WaterZen, we review these reports and make the information available, in a concise, straightforward, and easy-to-understand way. You can find CCR report on the Napoleon Utilities website.

Contact Napoleon Utilities Customer Service

Have a Question, Issue or Comment?

Main Customer Service

Physical Address:
255 West Riverview Ave.
Po Box 151
Napoleon, Ohio 43545

phone
Jmazur@Napoleonohio.Com

Emergency (24 hours - broken water main or pipeline, etc.)
419-592-4010

Pay Your Napoleon Utilities Bill

Already have an account?

If you already have an account, you just need to login to the Napoleon Utilities site. Napoleon Utilities accepts credit cards, debit, and direct deposit. Click here to login.

How to Start Napoleon Water Service

Starting Your Service

When you move to a new home in Napoleon, you'll most likely already have running water, but you'll still need to set up water service with the Napoleon Utilities. Luckily, Napoleon has made it pretty simple with the following online form. Starting service generally takes just two business days.

Click here to fill out a Start Service Form.

Stopping Your Service

When you move out of a home in Napoleon, you'll need to stop your water service with the Napoleon Utilities, so you don't keep getting billed. Simply fill out the following online form. Stopping service normally takes just two business days.

Click here to fill out a Stop Service Form.