Mentor has multiple water providers: Lake County Utilities, Aqua Ohio - Mentor District, and Painesville Water, view all. This page provides information about Painesville Water.

The Painesville Water Department provides water for about 31,728 residents living in the Mentor area, Ohio. Established in 1805, the Painesville Water Department collects supply from surface water sources, Lake Erie (specifically, the water off Titus Beach in Mentor, Ohio) and the Grand River.
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Mentor Drinking Water Quality

Consumer Confidence Water Quality Reports

Under the authority of the Safe Drinking Water Act, the EPA requires Painesville Water Department to assess local water quality each year and distribute a Consumer Confidence Water Quality Report. At WaterZen, we review these reports and make the information available, in a concise, straightforward, and easy-to-understand way.

Copper & Lead Report (2018)

A-

WaterZen Rating

Lead and copper levels in the drinking water of some cities across the United States are too high, potentially creating public-health issues for the people living in those areas.

What about Painesville Water? How much lead and copper are in your drinking water? And how do those levels compare to other cities in the state? We examined data from hundreds of cities across the nation to understand and grade your water quality.

As you can see, Painesville Water received the best-possible grade because the amounts of contaminants found in the water supply were better than the Public Health Goal and most other water providers we've analyzed.

Mentor has multiple water providers: Lake County Utilities, Aqua Ohio - Mentor District, and Painesville Water, view all. This page provides water quality information for Painesville Water.

Copper & Lead Report (2018)

A-

WaterZen Rating

Lead and copper levels in the drinking water of some cities across the United States are too high, potentially creating public-health issues for the people living in those areas.

What about Painesville Water? How much lead and copper are in your drinking water? And how do those levels compare to other cities in the state? We examined data from hundreds of cities across the nation to understand and grade your water quality.

As you can see, Painesville Water received the best-possible grade because the amounts of contaminants found in the water supply were better than the Public Health Goal and most other water providers we've analyzed.

Mentor has multiple water providers: Lake County Utilities, Aqua Ohio - Mentor District, and Painesville Water, view all. This page provides water quality information for Painesville Water.

Contact Painesville Water Department Customer Service

Have a Question, Issue or Comment?

Main Customer Service

Physical Address:
PO Box 601
Mentor, Ohio 44077

440-392-5797
mconnor@painesville.com

Emergency (24 hours - broken water main or pipeline, etc.)
440-392-5797

Pay Your Painesville Water Bill

Already have an account?

If you already have an account, you just need to login to the Painesville Water site. Painesville Water accepts credit cards, debit, and direct deposit. Click here to login.

Want to create a new account?

You can create a new account on the Painesville Water website. Once you create the account, you can setup payment with credit, debit, or direct deposit. Click here to create an account.

Want to pay without an account?

You can make a one-time payment without creating an account. You will need to have your credit or debit card in order to make the one time payment. Click here to make a one time payment.

How to Start Mentor Water Service

Starting Your Service

When you move to a new home in Mentor, you'll most likely already have running water, but you'll still need to set up water service with the Painesville Water. Luckily, Mentor has made it pretty simple with the following online form. Starting service generally takes just two business days.

Click here to fill out a Start Service Form.

Stopping Your Service

When you move out of a home in Mentor, you'll need to stop your water service with the Painesville Water, so you don't keep getting billed. Simply fill out the following online form. Stopping service normally takes just two business days.

Click here to fill out a Stop Service Form.