West Palm Beach has multiple water providers: West Palm Beach Water and Palm Beach Water Utilities. This page provides information about Palm Beach Water Utilities.

The Palm Beach County Water Utilities Department (PBCWUD) - Lake Region - System 11 provides water for about 30,536 residents living in the West Palm Beach area, Florida, particularly the Cities of Belle Glade, Pahokee and South Bay. Established in 1909, the Palm Beach County Water Utilities Department Lake Region - System 11 currently obtains its supply from a groundwater source, wells that pump from the Floridan Aquifer.

West Palm Beach Drinking Water Quality

Consumer Confidence Water Quality Reports

Under the authority of the Safe Drinking Water Act, the EPA requires Palm Beach Water Utilities - Lake Region - System 11 to assess local water quality each year and distribute a Consumer Confidence Water Quality Report. At WaterZen, we review these reports and make the information available, in a concise, straightforward, and easy-to-understand way.

Excellent

WaterZen Rating

Lead levels in the drinking water of some cities across the United States are too high, potentially creating public-health issues for the people living in those areas.

What about Palm Beach Water Utilities? How much lead is in your drinking water? And how do those levels compare to other cities in the state? We examined data from hundreds of cities across the nation to understand and grade your water quality.

As you can see, Palm Beach Water Utilities received the best-possible grade because the amounts of contaminants found in the water supply were better than the Public Health Goal and most other water providers we've analyzed.

West Palm Beach has multiple water providers: West Palm Beach Water and Palm Beach Water Utilities. This page provides water quality information for Palm Beach Water Utilities.

Excellent

WaterZen Rating

Lead levels in the drinking water of some cities across the United States are too high, potentially creating public-health issues for the people living in those areas.

West Palm Beach has multiple water providers: West Palm Beach Water and Palm Beach Water Utilities. This page provides water quality information for Palm Beach Water Utilities.

Contact Palm Beach Water Utilities - Lake Region - System 11 Customer Service

Have a Question, Issue or Comment?

Main Customer Service

Physical Address:
301 N. Olive Avenue
West Palm Beach, Florida 33401

561-740-4600
No email provided. Please visit the contact form. https://ebill.pbcwater.com/Faq/contactus.aspx

Emergency (24 hours - broken water main or pipeline, etc.)
561-740-4600

Pay Your Palm Beach Water Utilities Bill

Already have an account?

If you already have an account, you just need to login to the Palm Beach Water Utilities site. Palm Beach Water Utilities accepts credit cards, debit, and direct deposit. Click here to login.

Want to create a new account?

You can create a new account on the Palm Beach Water Utilities website. Once you create the account, you can setup payment with credit, debit, or direct deposit. Click here to create an account.

Want to pay without an account?

You can make a one-time payment without creating an account. You will need to have your credit or debit card in order to make the one time payment. Click here to make a one time payment.

How to Start West Palm Beach Water Service

Starting Your Service

When you move to a new home in West Palm Beach, you'll most likely already have running water, but you'll still need to set up water service with the Palm Beach Water Utilities. Luckily, West Palm Beach has made it pretty simple with the following online form. Starting service generally takes just two business days.

Click here to fill out a Start Service Form.

Stopping Your Service

When you move out of a home in West Palm Beach, you'll need to stop your water service with the Palm Beach Water Utilities, so you don't keep getting billed. Simply fill out the following online form. Stopping service normally takes just two business days.

Click here to fill out a Stop Service Form.

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