West Palm Beach Water Treatment Plant
The City of West Palm Beach Public Utilities Department through its own Water Treatment Plant, provides water for about 102,000 residents living in the West Palm Beach area. Established in 1909, The City of West Palm Beach gets its water from the Everglades Ecosystem through Lake Mangonia and Clear Lake.
West Palm Beach Drinking Water Quality
Consumer Confidence Water Quality Reports
Under the authority of the Safe Drinking Water Act, the EPA requires West Palm Beach Water Treatment Plant to assess local water quality each year and distribute a Consumer Confidence Water Quality Report.
The information in this report includes the source of your water, whether your water meets EPA standards, detailed tables of detected contaminants, detailed descriptions of those contaminants, possible reasons why they're present, and potential health effects (if any).
Read the Consumer Confidence Report for West Palm Beach main water system here:
Contact West Palm Beach Water Treatment Plant Customer Service
Have a Question, Issue or Comment?
Main Customer Service
561-822-2210 (Mon–Fri, 7:00 AM–5:30 PM)
"No email provided. Please visit the contact form." (http://wpb.org/Departments/City-Administration/City-Hotline)
Emergency (24 hours - broken water main or pipeline, etc.)
Pay Your West Palm Beach Water Bill
Already have an account?
If you already have an account, you just need to login to the West Palm Beach Water site. West Palm Beach Water accepts credit cards, debit, and direct deposit. Click here to login.
Want to create a new account?
You can create a new account on the West Palm Beach Water website. Once you create the account, you can setup payment with credit, debit, or direct deposit. Click here to create an account.
Want to pay without an account?
You can make a one-time payment without creating an account. You will need to have your credit or debit card in order to make the one time payment. Click here to make a one time payment.
How to Start West Palm Beach City Water Service
Starting Your Service
When you move to a new home in West Palm Beach, you'll most likely already have running water, but you'll still need to set up water service with the West Palm Beach Water. Luckily, West Palm Beach City has made it pretty simple with the following online form. Starting service generally takes just two business days.
Stopping Your Service
When you move out of a home in West Palm Beach, you'll need to stop your water service with the West Palm Beach Water, so you don't keep getting billed. Simply fill out the following online form. Stopping service normally takes just two business days.