Pensacola has multiple water providers: Emerald Coast Utilities Authority and Peoples Water Service. This page provides information about Peoples Water Service.

The Peoples Water Service Company of Florida, Inc. provides water for about 24,081 residents living in the Pensacola area, Florida. Established in 1929, the Peoples Water Service Company obtains its supply from a groundwater source, five water treatment plants withdrawing from the Sand and Gravel Aquifer.
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Pensacola Drinking Water Quality

Consumer Confidence Water Quality Reports

Under the authority of the Safe Drinking Water Act, the EPA requires Peoples Water Service Company to assess local water quality each year and distribute a Consumer Confidence Water Quality Report. At WaterZen, we review these reports and make the information available, in a concise, straightforward, and easy-to-understand way.

Lead Report (2020)

B+

WaterZen Rating

Lead levels in the drinking water of some cities across the United States are too high, potentially creating public-health issues for the people living in those areas.

What about Peoples Water Service? How much lead is in your drinking water? And how do those levels compare to other cities in the state? We examined data from hundreds of cities across the nation to understand and grade your water quality.

As you can see, Peoples Water Service received an above-average grade because the amounts of contaminants found in the water supply were lower than most other water providers we've analyzed.

Pensacola has multiple water providers: Emerald Coast Utilities Authority and Peoples Water Service. This page provides water quality information for Peoples Water Service.

Lead Report (2020)

B+

WaterZen Rating

Lead levels in the drinking water of some cities across the United States are too high, potentially creating public-health issues for the people living in those areas.

What about Peoples Water Service? How much lead is in your drinking water? And how do those levels compare to other cities in the state? We examined data from hundreds of cities across the nation to understand and grade your water quality.

As you can see, Peoples Water Service received an above-average grade because the amounts of contaminants found in the water supply were lower than most other water providers we've analyzed.

Pensacola has multiple water providers: Emerald Coast Utilities Authority and Peoples Water Service. This page provides water quality information for Peoples Water Service.

Contact Peoples Water Service Company Customer Service

Have a Question, Issue or Comment?

Main Customer Service

Physical Address:
905 Lownde Avenue
Pensacola, Florida 32507

850-455-8552
CustomerService@peopleswaterservice.com

Emergency (24 hours - broken water main or pipeline, etc.)
850-455-8552

Pay Your Peoples Water Service Bill

Already have an account?

If you already have an account, you just need to login to the Peoples Water Service site. Peoples Water Service accepts credit cards, debit, and direct deposit. Click here to login.

Want to create a new account?

You can create a new account on the Peoples Water Service website. Once you create the account, you can setup payment with credit, debit, or direct deposit. Click here to create an account.

Want to pay without an account?

You can make a one-time payment without creating an account. You will need to have your credit or debit card in order to make the one time payment. Click here to make a one time payment.

How to Start Pensacola Water Service

Starting Your Service

When you move to a new home in Pensacola, you'll most likely already have running water, but you'll still need to set up water service with the Peoples Water Service. Luckily, Pensacola has made it pretty simple with the following online form. Starting service generally takes just two business days.

Click here to fill out a Start Service Form.

Stopping Your Service

When you move out of a home in Pensacola, you'll need to stop your water service with the Peoples Water Service, so you don't keep getting billed. Simply fill out the following online form. Stopping service normally takes just two business days.

Click here to fill out a Stop Service Form.

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