Petersburg City Water

The City of Petersburg Water, under the City Department of Public Utilities, provides water for about 32,000 residents living in the Petersburg area, Virginia. Established in 1748, the Petersburg City Water currently obtains its supply via purchase from the Appomattox River Water Authority (ARWA), which obtains its source water from Chesdin Reservoir, a surface water impoundment of the Appomattox River.
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Petersburg Drinking Water Quality

Consumer Confidence Water Quality Reports

Under the authority of the Safe Drinking Water Act, the EPA requires Petersburg City Water to assess local water quality each year and distribute a Consumer Confidence Water Quality Report. At WaterZen, we review these reports and make the information available, in a concise, straightforward, and easy-to-understand way.

Contact Petersburg City Water Customer Service

Have a Question, Issue or Comment?

Main Customer Service

Physical Address:
103 West Tabb Street
Petersburg, 23805

804-733-2355 (Mon–Fri, 8:30 AM–5:00 PM)
tinnis@petersburg-va.org

Emergency (24 hours - broken water main or pipeline, etc.)
804-733-2355

Pay Your Petersburg Water Bill

Already have an account?

If you already have an account, you just need to login to the Petersburg Water site. Petersburg Water accepts credit cards, debit, and direct deposit. Click here to login.

Want to create a new account?

You can create a new account on the Petersburg Water website. Once you create the account, you can setup payment with credit, debit, or direct deposit. Click here to create an account.

Want to pay without an account?

You can make a one-time payment without creating an account. You will need to have your credit or debit card in order to make the one time payment. Click here to make a one time payment.

How to Start Petersburg City Water Service

Starting Your Service

When you move to a new home in Petersburg, you'll most likely already have running water, but you'll still need to set up water service with the Petersburg Water. Luckily, Petersburg City has made it pretty simple with the following online form. Starting service generally takes just two business days.

Click here to fill out a Start Service Form.

Stopping Your Service

When you move out of a home in Petersburg, you'll need to stop your water service with the Petersburg Water, so you don't keep getting billed. Simply fill out the following online form. Stopping service normally takes just two business days.

Click here to fill out a Stop Service Form.

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