Salem Drinking Water Quality

Consumer Confidence Water Quality Reports

Under the authority of the Safe Drinking Water Act, the EPA requires Salem City Water to assess local water quality each year and distribute a Consumer Confidence Water Quality Report. At WaterZen, we review these reports and make the information available, in a concise, straightforward, and easy-to-understand way. You can find CCR report on the Salem City Water website.

Contact Salem City Water Customer Service

Have a Question, Issue or Comment?

Main Customer Service

Physical Address:
231 South Broadway Avenue
Salem, Ohio 44460

330-337-8723
weingart@cityofsalemohio.org

Emergency (24 hours - broken water main or pipeline, etc.)
330-337-8723

Pay Your Salem City Water Bill

Already have an account?

If you already have an account, you just need to login to the Salem City Water site. Salem City Water accepts credit cards, debit, and direct deposit. Click here to login.

Want to create a new account?

You can create a new account on the Salem City Water website. Once you create the account, you can setup payment with credit, debit, or direct deposit. Click here to create an account.

Want to pay without an account?

You can make a one-time payment without creating an account. You will need to have your credit or debit card in order to make the one time payment. Click here to make a one time payment.

How to Start Salem Water Service

Starting Your Service

When you move to a new home in Salem, you'll most likely already have running water, but you'll still need to set up water service with the Salem City Water. Luckily, Salem has made it pretty simple with the following online form. Starting service generally takes just two business days.

Click here to fill out a Start Service Form.

Stopping Your Service

When you move out of a home in Salem, you'll need to stop your water service with the Salem City Water, so you don't keep getting billed. Simply fill out the following online form. Stopping service normally takes just two business days.

Click here to fill out a Stop Service Form.