The City of Springfield Water, under the City Department of Utilities, provides water for about 59,680 residents living in the area of Springfield, Ohio. Established in 1801, the City of Springfield Utilities Department is currently obtaining its supply from a ground water source, 12 wells that pump water from the Mad River Valley Buried Aquifer.

Springfield Drinking Water Quality

Consumer Confidence Water Quality Reports

Under the authority of the Safe Drinking Water Act, the EPA requires Springfield Utilities Department to assess local water quality each year and distribute a Consumer Confidence Water Quality Report. At WaterZen, we review these reports and make the information available, in a concise, straightforward, and easy-to-understand way.

Excellent

WaterZen Rating

Lead levels in the drinking water of some cities across the United States are too high, potentially creating public-health issues for the people living in those areas.

What about Springfield Utilities? How much lead is in your drinking water? And how do those levels compare to other cities in the state? We examined data from hundreds of cities across the nation to understand and grade your water quality.

As you can see, Springfield Utilities received the best-possible grade because the amounts of contaminants found in the water supply were better than the Public Health Goal and most other water providers we've analyzed.

Excellent

WaterZen Rating

Lead levels in the drinking water of some cities across the United States are too high, potentially creating public-health issues for the people living in those areas.

Contact Springfield Utilities Department Customer Service

Have a Question, Issue or Comment?

Main Customer Service

Physical Address:
2100 Lagonda Ave
Springfield, Ohio 45502=3

937-525-5800
aluttrell@springfieldohio.gov

Emergency (24 hours - broken water main or pipeline, etc.)
937-324-7663

Pay Your Springfield Utilities Bill

Already have an account?

If you already have an account, you just need to login to the Springfield Utilities site. Springfield Utilities accepts credit cards, debit, and direct deposit. Click here to login.

Want to create a new account?

You can create a new account on the Springfield Utilities website. Once you create the account, you can setup payment with credit, debit, or direct deposit. Click here to create an account.

Want to pay without an account?

You can make a one-time payment without creating an account. You will need to have your credit or debit card in order to make the one time payment. Click here to make a one time payment.

How to Start Springfield Water Service

Starting Your Service

When you move to a new home in Springfield, you'll most likely already have running water, but you'll still need to set up water service with the Springfield Utilities. Luckily, Springfield has made it pretty simple with the following online form. Starting service generally takes just two business days.

Click here to fill out a Start Service Form.

Stopping Your Service

When you move out of a home in Springfield, you'll need to stop your water service with the Springfield Utilities, so you don't keep getting billed. Simply fill out the following online form. Stopping service normally takes just two business days.

Click here to fill out a Stop Service Form.

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