Luling has multiple water providers: St. Charles Parish Water and St. Charles Parish Waterworks. This page provides information about St. Charles Parish Waterworks.

The St. Charles Parish Water District 2 - West Bank provides water for about 31,485 residents living in the Luling area, Louisiana. Established in 1949, the St. Charles Parish Water District 2 - West Bank currently obtains its supply from a surface water source, the Mississippi River.
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Luling Drinking Water Quality

Consumer Confidence Water Quality Reports

Under the authority of the Safe Drinking Water Act, the EPA requires St Charles Water District 2 - West Bank to assess local water quality each year and distribute a Consumer Confidence Water Quality Report. At WaterZen, we review these reports and make the information available, in a concise, straightforward, and easy-to-understand way. You can find CCR report on the St Charles Water District 2 - West Bank website.

Contact St Charles Water District 2 - West Bank Customer Service

Have a Question, Issue or Comment?

Main Customer Service

Physical Address:
St Charles Water Dist # 1 & 2
P O Box 108
Luling, Louisiana 70070

985-783-5110
No email provided. Please visit the contact form. https://www.stcharlesparish-la.gov/departments/waterworks/report-a-waterworks-issue-or-request-service-minor-leaks-billing-help-service

Emergency (24 hours - broken water main or pipeline, etc.)
985-783-5110

Pay Your St. Charles Parish Waterworks Bill

Already have an account?

If you already have an account, you just need to login to the St. Charles Parish Waterworks site. St. Charles Parish Waterworks accepts credit cards, debit, and direct deposit. Click here to login.

Want to create a new account?

You can create a new account on the St. Charles Parish Waterworks website. Once you create the account, you can setup payment with credit, debit, or direct deposit. Click here to create an account.

Want to pay without an account?

You can make a one-time payment without creating an account. You will need to have your credit or debit card in order to make the one time payment. Click here to make a one time payment.

How to Start Luling Water Service

Starting Your Service

When you move to a new home in Luling, you'll most likely already have running water, but you'll still need to set up water service with the St. Charles Parish Waterworks. Luckily, Luling has made it pretty simple with the following online form. Starting service generally takes just two business days.

Click here to fill out a Start Service Form.

Stopping Your Service

When you move out of a home in Luling, you'll need to stop your water service with the St. Charles Parish Waterworks, so you don't keep getting billed. Simply fill out the following online form. Stopping service normally takes just two business days.

Click here to fill out a Stop Service Form.

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