St. Augustine has multiple water providers: St Johns County Utility - Mainland Water System, St Augustine Water, St Johns County Water Department, St. Johns County Utility - Ponte Vedra Water System, St Johns County Utilities - Sawgrass Grid, and Saint Johns County Utilities - Northeast Utilities, view all. This page provides information about St Johns County Utilities - Sawgrass Grid.

St. Johns County Utilities - Sawgrass Grid supplies water to about 12,133 residents living in the Ponte Vedra area of St. Johns County. Founded in 1991, St. Johns County Utilities - Sawgrass Grid collects water from six wells that draw groundwater from the Floridan Aquifer. The water treatment consists of aeration, a polyphosphate blend, and chlorination.

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Ponte Vedra Drinking Water Quality

Consumer Confidence Water Quality Reports

Under the authority of the Safe Drinking Water Act, the EPA requires St Johns County Utilities - Sawgrass Grid to assess local water quality each year and distribute a Consumer Confidence Water Quality Report. At WaterZen, we review these reports and make the information available, in a concise, straightforward, and easy-to-understand way. You can find CCR report on the St Johns County Utilities - Sawgrass Grid website.

Contact St Johns County Utilities - Sawgrass Grid Customer Service

Have a Question, Issue or Comment?

Main Customer Service

Physical Address:
P.O. Drawer 3006
St. Augustine, Florida 32085

phone
None

Emergency (24 hours - broken water main or pipeline, etc.)
904-209-2700

Pay Your St Johns County Utilities - Sawgrass Grid Bill

Already have an account?

If you already have an account, you just need to login to the St Johns County Utilities - Sawgrass Grid site. St Johns County Utilities - Sawgrass Grid accepts credit cards, debit, and direct deposit. Click here to login.

How to Start St. Augustine Water Service

Starting Your Service

When you move to a new home in Ponte Vedra, you'll most likely already have running water, but you'll still need to set up water service with the St Johns County Utilities - Sawgrass Grid. Luckily, St. Augustine has made it pretty simple with the following online form. Starting service generally takes just two business days.

Click here to fill out a Start Service Form.

Stopping Your Service

When you move out of a home in Ponte Vedra, you'll need to stop your water service with the St Johns County Utilities - Sawgrass Grid, so you don't keep getting billed. Simply fill out the following online form. Stopping service normally takes just two business days.

Click here to fill out a Stop Service Form.

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