The Steubenville Water Department, a public community water system under the Water Department - a branch of Local Government Public Works, provides water for about 17,000 residents living in Steubenville, a city located along the Ohio River in Jefferson County, Ohio. Established in 1810, the Steubenville Water Department System currently obtains its surface water supply from the Ohio River.
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Steubenville Drinking Water Quality

Consumer Confidence Water Quality Reports

Under the authority of the Safe Drinking Water Act, the EPA requires Steubenville Water Department to assess local water quality each year and distribute a Consumer Confidence Water Quality Report. At WaterZen, we review these reports and make the information available, in a concise, straightforward, and easy-to-understand way. You can find CCR report on the Steubenville Water Department website.

Contact Steubenville Water Department Customer Service

Have a Question, Issue or Comment?

Main Customer Service

Physical Address:
115 South Third Street
Suite 103
Steubenville, Ohio 43952

740-283-6041
utilityoffice@cityofsteubenville.us

Emergency (24 hours - broken water main or pipeline, etc.)
740-283-6041

Pay Your Steubenville Water Department Bill

Already have an account?

If you already have an account, you just need to login to the Steubenville Water Department site. Steubenville Water Department accepts credit cards, debit, and direct deposit. Click here to login.

Want to create a new account?

You can create a new account on the Steubenville Water Department website. Once you create the account, you can setup payment with credit, debit, or direct deposit. Click here to create an account.

Want to pay without an account?

You can make a one-time payment without creating an account. You will need to have your credit or debit card in order to make the one time payment. Click here to make a one time payment.

How to Start Steubenville Water Service

Starting Your Service

When you move to a new home in Steubenville, you'll most likely already have running water, but you'll still need to set up water service with the Steubenville Water Department. Luckily, Steubenville has made it pretty simple with the following online form. Starting service generally takes just two business days.

Click here to fill out a Start Service Form.

Stopping Your Service

When you move out of a home in Steubenville, you'll need to stop your water service with the Steubenville Water Department, so you don't keep getting billed. Simply fill out the following online form. Stopping service normally takes just two business days.

Click here to fill out a Stop Service Form.