Wise has multiple water providers: Wise County Psa and Town Of Wise Water. This page provides information about Town Of Wise Water.

The Town of Wise Water supplies water to about 6,375 residents in the City of Wise, Virginia. The Town of Wise Water Department receives water from Bear Creek Reservoir, which is located on Coeburn Mountain Road and generates 318 million gallons of surface water. The water is pumped to the water treatment plant on Beer Creek, which treats 1.5 million GPD, and the water contains fluoride and chlorine additives, which promote strong teeth and prevent microbial contamination.

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Wise Drinking Water Quality

Consumer Confidence Water Quality Reports

Under the authority of the Safe Drinking Water Act, the EPA requires Town Of Wise Water to assess local water quality each year and distribute a Consumer Confidence Water Quality Report. At WaterZen, we review these reports and make the information available, in a concise, straightforward, and easy-to-understand way. You can find CCR report on the Town Of Wise Water website.

Contact Town Of Wise Water Customer Service

Have a Question, Issue or Comment?

Main Customer Service

Physical Address:
501 West Main Street
P.O. Box 1100
Wise, Virginia 24293

phone
Mgr@Townofwise.Org

Emergency (24 hours - broken water main or pipeline, etc.)
276-328-6013

Pay Your Town Of Wise Water Bill

Already have an account?

If you already have an account, you just need to login to the Town Of Wise Water site. Town Of Wise Water accepts credit cards, debit, and direct deposit. Click here to login.

How to Start Wise Water Service

Starting Your Service

When you move to a new home in Wise, you'll most likely already have running water, but you'll still need to set up water service with the Town Of Wise Water. Luckily, Wise has made it pretty simple with the following online form. Starting service generally takes just two business days.

Click here to fill out a Start Service Form.

Stopping Your Service

When you move out of a home in Wise, you'll need to stop your water service with the Town Of Wise Water, so you don't keep getting billed. Simply fill out the following online form. Stopping service normally takes just two business days.

Click here to fill out a Stop Service Form.

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