The City Of Urbana Utilities supplies water to about 11,793 residents living in the Urbana area of Champaign County. The City Of Urbana Utilities collects water from five wells that draw water from the Mad River Buried Valley Aquifer. The water is treated with chlorine and filtered with a granular activated carbon system and green sand pressure filters.
Urbana Drinking Water Quality
Consumer Confidence Water Quality Reports
Under the authority of the Safe Drinking Water Act, the EPA requires Urbana Utilities to assess local water quality each year and distribute a Consumer Confidence Water Quality Report. At WaterZen, we review these reports and make the information available, in a concise, straightforward, and easy-to-understand way. You can find CCR report on the Urbana Utilities website.
Contact Urbana Utilities Customer Service
Have a Question, Issue or Comment?
Main Customer Service
Physical Address:
205 South Main Street
Urbana, Ohio 43078
phone
Joe.Sampson@Ci.Urbana.Oh.Us
Emergency (24 hours - broken water main or pipeline, etc.)
937-652-4335
Pay Your Urbana Utilities Bill
Already have an account?
If you already have an account, you just need to login to the Urbana Utilities site. Urbana Utilities accepts credit cards, debit, and direct deposit. Click here to login.
How to Start Urbana Water Service
Starting Your Service
When you move to a new home in Urbana, you'll most likely already have running water, but you'll still need to set up water service with the Urbana Utilities. Luckily, Urbana has made it pretty simple with the following online form. Starting service generally takes just two business days.
Click here to fill out a Start Service Form.
Stopping Your Service
When you move out of a home in Urbana, you'll need to stop your water service with the Urbana Utilities, so you don't keep getting billed. Simply fill out the following online form. Stopping service normally takes just two business days.
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