The City Of West Carrollton Water supplies water to about 12,000 residents living in the West Carrollton area, Montgomery County. The City Of West Carrollton Water sources water from rivers, lakes, streams, ponds, reservoirs, springs, and wells.


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West Carrollton Drinking Water Quality

Consumer Confidence Water Quality Reports

Under the authority of the Safe Drinking Water Act, the EPA requires West Carrollton Water to assess local water quality each year and distribute a Consumer Confidence Water Quality Report. At WaterZen, we review these reports and make the information available, in a concise, straightforward, and easy-to-understand way. You can find CCR report on the West Carrollton Water website.

Contact West Carrollton Water Customer Service

Have a Question, Issue or Comment?

Main Customer Service

Physical Address:
300 East Central Avenue
West Carrollton, Ohio 45449-1806

phone
Utilitysuper@Westcarrollton.Org

Emergency (24 hours - broken water main or pipeline, etc.)
937-847-6070

Pay Your West Carrollton Water Bill

Already have an account?

If you already have an account, you just need to login to the West Carrollton Water site. West Carrollton Water accepts credit cards, debit, and direct deposit. Click here to login.

How to Start West Carrollton Water Service

Starting Your Service

When you move to a new home in West Carrollton, you'll most likely already have running water, but you'll still need to set up water service with the West Carrollton Water. Luckily, West Carrollton has made it pretty simple with the following online form. Starting service generally takes just two business days.

Click here to fill out a Start Service Form.

Stopping Your Service

When you move out of a home in West Carrollton, you'll need to stop your water service with the West Carrollton Water, so you don't keep getting billed. Simply fill out the following online form. Stopping service normally takes just two business days.

Click here to fill out a Stop Service Form.