West Palm Beach has multiple water providers: West Palm Beach Water and Palm Beach Water Utilities. This page provides information about West Palm Beach Water.

The City of West Palm Beach Public Utilities Department through its own Water Treatment Plant, provides water for about 102,000 residents living in the West Palm Beach area. Established in 1909, The City of West Palm Beach gets its water from the Everglades Ecosystem through Lake Mangonia and Clear Lake.

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West Palm Beach Drinking Water Quality

Consumer Confidence Water Quality Reports

Under the authority of the Safe Drinking Water Act, the EPA requires West Palm Beach Water Treatment Plant to assess local water quality each year and distribute a Consumer Confidence Water Quality Report. At WaterZen, we review these reports and make the information available, in a concise, straightforward, and easy-to-understand way.

Lead Report (2021)

B+

WaterZen Rating

Lead levels in the drinking water of some cities across the United States are too high, potentially creating public-health issues for the people living in those areas.

What about West Palm Beach Water? How much lead is in your drinking water? And how do those levels compare to other cities in the state? We examined data from hundreds of cities across the nation to understand and grade your water quality.

As you can see, West Palm Beach Water received an above-average grade because the amounts of contaminants found in the water supply were lower than most other water providers we've analyzed.

West Palm Beach has multiple water providers: West Palm Beach Water and Palm Beach Water Utilities. This page provides water quality information for West Palm Beach Water.

Lead Report (2021)

B+

WaterZen Rating

Lead levels in the drinking water of some cities across the United States are too high, potentially creating public-health issues for the people living in those areas.

What about West Palm Beach Water? How much lead is in your drinking water? And how do those levels compare to other cities in the state? We examined data from hundreds of cities across the nation to understand and grade your water quality.

As you can see, West Palm Beach Water received an above-average grade because the amounts of contaminants found in the water supply were lower than most other water providers we've analyzed.

West Palm Beach has multiple water providers: West Palm Beach Water and Palm Beach Water Utilities. This page provides water quality information for West Palm Beach Water.

Contact West Palm Beach Water Treatment Plant Customer Service

Have a Question, Issue or Comment?

Main Customer Service

Physical Address:
401 Clematis Street, 4Th Floor
West Palm Beach, Florida 33401

561-822-2210
"No email provided. Please visit the contact form." (http://wpb.org/Departments/City-Administration/City-Hotline)

Emergency (24 hours - broken water main or pipeline, etc.)
561-822-2210

Pay Your West Palm Beach Water Bill

Already have an account?

If you already have an account, you just need to login to the West Palm Beach Water site. West Palm Beach Water accepts credit cards, debit, and direct deposit. Click here to login.

Want to create a new account?

You can create a new account on the West Palm Beach Water website. Once you create the account, you can setup payment with credit, debit, or direct deposit. Click here to create an account.

Want to pay without an account?

You can make a one-time payment without creating an account. You will need to have your credit or debit card in order to make the one time payment. Click here to make a one time payment.

How to Start West Palm Beach Water Service

Starting Your Service

When you move to a new home in West Palm Beach, you'll most likely already have running water, but you'll still need to set up water service with the West Palm Beach Water. Luckily, West Palm Beach has made it pretty simple with the following online form. Starting service generally takes just two business days.

Click here to fill out a Start Service Form.

Stopping Your Service

When you move out of a home in West Palm Beach, you'll need to stop your water service with the West Palm Beach Water, so you don't keep getting billed. Simply fill out the following online form. Stopping service normally takes just two business days.

Click here to fill out a Stop Service Form.

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