Knoxville has multiple water providers: Knoxville Water Works and Marion County Water. This page provides information about Knoxville Water Works.

The Knoxville Water Works supplies water to about 8,400 residents living in the Knoxville area in Marion County, Iowa. The Water Department obtains water from three wells, approximately 2,400 feet deep, pumping from the Cambrian-Ordovician Aquifer.


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Knoxville Drinking Water Quality

Consumer Confidence Water Quality Reports

Under the authority of the Safe Drinking Water Act, the EPA requires Knoxville Water Works to assess local water quality each year and distribute a Consumer Confidence Water Quality Report. At WaterZen, we review these reports and make the information available, in a concise, straightforward, and easy-to-understand way. You can find CCR report on the Knoxville Water Works website.

Contact Knoxville Water Works Customer Service

Have a Question, Issue or Comment?

Main Customer Service

Physical Address:
Brian Bailey
Po Box 349
Knoxville, Iowa 50138

phone
Brian.Bailey0338@Gmail.Com

Emergency (24 hours - broken water main or pipeline, etc.)
641-828-0557

Pay Your Knoxville Water Works Bill

Already have an account?

If you already have an account, you just need to login to the Knoxville Water Works site. Knoxville Water Works accepts credit cards, debit, and direct deposit. Click here to login.

How to Start Knoxville Water Service

Starting Your Service

When you move to a new home in Knoxville, you'll most likely already have running water, but you'll still need to set up water service with the Knoxville Water Works. Luckily, Knoxville has made it pretty simple with the following online form. Starting service generally takes just two business days.

Click here to fill out a Start Service Form.

Stopping Your Service

When you move out of a home in Knoxville, you'll need to stop your water service with the Knoxville Water Works, so you don't keep getting billed. Simply fill out the following online form. Stopping service normally takes just two business days.

Click here to fill out a Stop Service Form.