The City of Archdale Water, a public community water system under the City Department of Utilities/Services, provides water for about 12,700 residents living in the area of Archdale, a city in Guilford and Randolph counties in the state of North Carolina. Established in 1969, the City of Archdale Water System currently obtains its treated surface water supply via purchase from the Piedmont Triad Regional Water Authority (PTRWA), which uses water from Randleman Regional Reservoir, a man-made reservoir at the confluence of Muddy Creek and the Deep River.

Archdale Drinking Water Quality

Consumer Confidence Water Quality Reports

Under the authority of the Safe Drinking Water Act, the EPA requires City Of Archdale Water to assess local water quality each year and distribute a Consumer Confidence Water Quality Report. At WaterZen, we review these reports and make the information available, in a concise, straightforward, and easy-to-understand way. You can find CCR report on the City Of Archdale Water website.

Contact City Of Archdale Water Customer Service

Have a Question, Issue or Comment?

Main Customer Service

Physical Address:
307 Balfour Drive
P.O. Box 14068
Archdale, North Carolina 27263

336-434-7341
No email provided. Please visit the contact form. https://www.archdale-nc.gov/formcenter/Utilities-12/Contact-Customer-Service-71

Emergency (24 hours - broken water main or pipeline, etc.)
336-434-3134

Pay Your City Of Archdale Water Bill

Already have an account?

If you already have an account, you just need to login to the City Of Archdale Water site. City Of Archdale Water accepts credit cards, debit, and direct deposit. Click here to login.

Want to create a new account?

You can create a new account on the City Of Archdale Water website. Once you create the account, you can setup payment with credit, debit, or direct deposit. Click here to create an account.

Want to pay without an account?

You can make a one-time payment without creating an account. You will need to have your credit or debit card in order to make the one time payment. Click here to make a one time payment.

How to Start Archdale Water Service

Starting Your Service

When you move to a new home in Archdale, you'll most likely already have running water, but you'll still need to set up water service with the City Of Archdale Water. Luckily, Archdale has made it pretty simple with the following online form. Starting service generally takes just two business days.

Click here to fill out a Start Service Form.

Stopping Your Service

When you move out of a home in Archdale, you'll need to stop your water service with the City Of Archdale Water, so you don't keep getting billed. Simply fill out the following online form. Stopping service normally takes just two business days.

Click here to fill out a Stop Service Form.

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