Wilmington has multiple water providers: Cape Fear Public Utility Authority (CFPUA) and CFPUA - Cape Fear Public Utility Authority. This page provides information about CFPUA - Cape Fear Public Utility Authority.

The Cape Fear Public Utility Authority (CFPUA) - Richardson Nanofiltration System provides water for about 29,052 residents living in the Wilmington area, North Carolina. Established in 2008, the Cape Fear Public Utility Authority- Richardson Water Treatment Plant (also called “the Nano Plant”) currently obtains its supply from a groundwater source, wells that draw from the Peedee Aquifers and Castle Hayne Aquifers.

Wilmington Drinking Water Quality

Consumer Confidence Water Quality Reports

Under the authority of the Safe Drinking Water Act, the EPA requires Cape Fear Public Utility Authority - Richardson Nanofiltration System to assess local water quality each year and distribute a Consumer Confidence Water Quality Report. At WaterZen, we review these reports and make the information available, in a concise, straightforward, and easy-to-understand way.

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WaterZen Rating

Lead levels in the drinking water of some cities across the United States are too high, potentially creating public-health issues for the people living in those areas.

What about CFPUA - Cape Fear Public Utility Authority? How much lead is in your drinking water? And how do those levels compare to other cities in the state? We examined data from hundreds of cities across the nation to understand and grade your water quality.

As you can see, CFPUA - Cape Fear Public Utility Authority received an above-average grade because the amounts of contaminants found in the water supply were lower than most other water providers we've analyzed.

Wilmington has multiple water providers: Cape Fear Public Utility Authority (CFPUA) and CFPUA - Cape Fear Public Utility Authority. This page provides water quality information for CFPUA - Cape Fear Public Utility Authority.

B-

Good

WaterZen Rating

Lead levels in the drinking water of some cities across the United States are too high, potentially creating public-health issues for the people living in those areas.

Contact Cape Fear Public Utility Authority - Richardson Nanofiltration System Customer Service

Have a Question, Issue or Comment?

Main Customer Service

Physical Address:
235 Government Center Drive
Wilmington, North Carolina 28403

910-332-6550
No email provided. Please visit the contact form. https://www.cfpua.org/formcenter/Water-Treatment-16/Nano-81

Emergency (24 hours - broken water main or pipeline, etc.)
910-332-6565

Pay Your CFPUA - Cape Fear Public Utility Authority Bill

Already have an account?

If you already have an account, you just need to login to the CFPUA - Cape Fear Public Utility Authority site. CFPUA - Cape Fear Public Utility Authority accepts credit cards, debit, and direct deposit. Click here to login.

Want to create a new account?

You can create a new account on the CFPUA - Cape Fear Public Utility Authority website. Once you create the account, you can setup payment with credit, debit, or direct deposit. Click here to create an account.

Want to pay without an account?

You can make a one-time payment without creating an account. You will need to have your credit or debit card in order to make the one time payment. Click here to make a one time payment.

How to Start Wilmington Water Service

Starting Your Service

When you move to a new home in Wilmington, you'll most likely already have running water, but you'll still need to set up water service with the CFPUA - Cape Fear Public Utility Authority. Luckily, Wilmington has made it pretty simple with the following online form. Starting service generally takes just two business days.

Click here to fill out a Start Service Form.

Stopping Your Service

When you move out of a home in Wilmington, you'll need to stop your water service with the CFPUA - Cape Fear Public Utility Authority, so you don't keep getting billed. Simply fill out the following online form. Stopping service normally takes just two business days.

Click here to fill out a Stop Service Form.

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