The Washington County Water System supplies water to about 6,693 people living in the Cities of Roper, Plymouth, and Creswell, North Carolina. Washington County Water System draws water from the Castle Hayne Aquifer using three wells with an average depth of 280 feet. The wells are low in susceptibility to pollution and include Well #1 on-site, Well #2 located 0.5 miles from the plant on West Old Mill Rd, and Well #3 one mile from the plant on Slough Road. The water is treated with hydrogen peroxide to control Hydrogen Sulfide bacteria, chlorine and chloramine for disinfection, and polyorthophosphate for corrosion control. A distribution system comprising roughly 135 miles of pipeline is used for water distribution.
Roper Drinking Water Quality
Consumer Confidence Water Quality Reports
Under the authority of the Safe Drinking Water Act, the EPA requires Washington County Utilities to assess local water quality each year and distribute a Consumer Confidence Water Quality Report. At WaterZen, we review these reports and make the information available, in a concise, straightforward, and easy-to-understand way. You can find CCR report on the Washington County Utilities website.
Contact Washington County Utilities Customer Service
Have a Question, Issue or Comment?
Main Customer Service
Physical Address:
Po Box 1007
Plymouth, North Carolina 27962
phone
Dluton@Washconc.Org
Emergency (24 hours - broken water main or pipeline, etc.)
252-793-7545
Pay Your Washington County Utilities Bill
Already have an account?
If you already have an account, you just need to login to the Washington County Utilities site. Washington County Utilities accepts credit cards, debit, and direct deposit. Click here to login.
How to Start Plymouth Water Service
Starting Your Service
When you move to a new home in Roper, you'll most likely already have running water, but you'll still need to set up water service with the Washington County Utilities. Luckily, Plymouth has made it pretty simple with the following online form. Starting service generally takes just two business days.
Click here to fill out a Start Service Form.
Stopping Your Service
When you move out of a home in Roper, you'll need to stop your water service with the Washington County Utilities, so you don't keep getting billed. Simply fill out the following online form. Stopping service normally takes just two business days.
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