The Town of Surf City Water, located in the White Oak River Basin, supplies water through 2,602 connections to about 5,606 people in the Surf City area of southeastern Pender County in North Carolina. The Water System collects water from two wells, Well #3 & #5, drawing from the Castle Hayne aquifer, and chemically treats it with chloramines, permanganate, phosphate, and fluoride to improve its quality. Surf City Utilities has three elevated water towers of 100,000, 300,000, and 500,000 gallons capacity for water storage.
Surf City Drinking Water Quality
Consumer Confidence Water Quality Reports
Under the authority of the Safe Drinking Water Act, the EPA requires Surf City Utilities to assess local water quality each year and distribute a Consumer Confidence Water Quality Report. At WaterZen, we review these reports and make the information available, in a concise, straightforward, and easy-to-understand way. You can find CCR report on the Surf City Utilities website.
Contact Surf City Utilities Customer Service
Have a Question, Issue or Comment?
Main Customer Service
Physical Address:
Po Box 2475
Surf City, North Carolina 28445
phone
Dprice@Townofsurfcity.Com
Emergency (24 hours - broken water main or pipeline, etc.)
910-329-1055
Pay Your Surf City Utilities Bill
Already have an account?
If you already have an account, you just need to login to the Surf City Utilities site. Surf City Utilities accepts credit cards, debit, and direct deposit. Click here to login.
How to Start Surf City Water Service
Starting Your Service
When you move to a new home in Surf City, you'll most likely already have running water, but you'll still need to set up water service with the Surf City Utilities. Luckily, Surf City has made it pretty simple with the following online form. Starting service generally takes just two business days.
Click here to fill out a Start Service Form.
Stopping Your Service
When you move out of a home in Surf City, you'll need to stop your water service with the Surf City Utilities, so you don't keep getting billed. Simply fill out the following online form. Stopping service normally takes just two business days.
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